- What should the customer know about your pricing (e.g., discounts, fees)?
My prices are affordable, discounts are available, and negotiable. Carpet removal fee can be waived, depending on sq. ft. of installation.
- What is your typical process for working with a new customer?
I like to give my customers a free estimate. I personally go and measure the area that needs new floors. Within 24 hours I send customer estimate for floor installation.
- What education and/or training do you have that relates to your work?
I continue to learn and train by taking a class for Floor installation every 6 months. I enjoy learning better ways to satisfied my customers. I have 20 years of experience working with my same crew, installing floors.