Phoenix Exteriors, Inc. of Austin, TX

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About

New to Thumbtack! Please see: our website, Google, Facebook, BBB, and Angie's List for more reviews. Family owned residential & commercial exterior construction company. Specializing in roofing, gutters, siding, and windows. Solar debut January 1, 2019. Roof Damage? Leak Repairs? Retail Estimates? Storm Damage Replacement? Complimentary Inspections! & Free Estimates! Licensed, bonded, and insured across 3 states (Illinois, Tennessee, and Texas.)

Overview

Background checked

25 employees

19 years in business

Business hours

SunClosedMon7:00 am - 8:00 pm

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Facebook, Instagram

Services offered

Project location

Home

Business

Building height

Single-level

Two-story

Three-story

High-rise

Projects and media

Reviews

Customers rated this pro highly for punctuality, work quality, and professionalism.

Exceptional 5.0

18 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Mikel G.

Mar 12, 2019

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From Google

Great guys that do great work. Came to my house, examined the roof and told me insurance should cover it. I was doubtful because a couple of months before another roofing company had examined my roof and as soon as I told them who my insurance company was, they said it was very unlikely they would pay. Phoenix guys took care of everything with insurance company. Got a new roof and all we had to pay was the deductible :-). With this great results, I also used them on my rental property. It went as smooth as this one too. Awesome!!

Phoenix Exteriors, Inc. of Austin, TX's reply

Glad we were able to get everything taken care of for you Mikel!

Brad S.

Jan 27, 2020

•

From Google

Phoenix Exteriors, Inc. of Austin, TX's reply

Sarah B.

Jul 22, 2019

•

From Google

Tyler Hefel was referred to me by a co-worker. He was professional, timely and patiently answered all my questions. He came out for a free inspection that I dreaded as I was expecting the worst. To my surprise, he said, my roof was in really good condition but had few missing shingles. I asked for the cost & he said, "No charge". Wow!!! He offered to do the job free of charge. He came out the following week to put up those missing shingles. Viola. Roof problem solved. I'm still a bit floored. Tyler was very professional, timely and did the job for free. He deserves more than 5 stars. I'll definitely be calling when I do need to replace my roof. Thank you Tyler! We truly appreciate the time you took to help us out.

Phoenix Exteriors, Inc. of Austin, TX's reply

Thanks for the kind words Sarah! Tyler works hard to be as helpful as he can to all of his clients!

Lindsey M.

Feb 6, 2019

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From Google

Phoenix Exteriors, Inc. of Austin, TX's reply

Sue N.

Feb 21, 2019

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From Google

10 stars not enough. EXCEPTIONAL SERVICE. Thinking about selling house and insurance does not cover minor wind damage on roof, so when the doorbell rang and Dan Lardy of PHOENIX Exteriors was there, I listened. We talked and he said he would be back in a couple of days. He returned in two days, I asked for a quote and he said, no charge, we do freebies once in a while, and will be back first of next week. I am in shock and a bit skeptical. Rained Monday and Tues. and on Wed. I returned from errands to find 4 smiling guys on my roof repairing it. These guys are honest, efficient, trustworthy and experts at what they do. They also have a heart. What else can I say. You cant go wrong with this company. Thank you so much!

Phoenix Exteriors, Inc. of Austin, TX's reply

Thank you for your kind words Sue! Glad we were able to help you out!

Credentials

Background Check

Dakota Heim

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Most accurate pricing given upon free inspection.
What is your typical process for working with a new customer?
Schedule a meeting for a Project Manager to Inspect the property. Determine: Repair, Retail, Replacement, or Insurance Claim Work. Move forward with best option.
What education and/or training do you have that relates to your work?
Some of our staff are Licensed Insurance Adjusters. Years of hands on training throughout our company.

Phoenix Exteriors, Inc. of Austin, TX

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