Onyx Custom Pools

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About

We are a local & family owned business in the north Austin area. Our focus is quality, communication, and customer satisfaction. Swimming pools are our life! We specialize in pool maintenance, pool repair, plumbing, pool upgrades, heater diagnostics/installs and filter cleaning.

Overview

Hired 35 times

Serves Round Rock, TX

Background checked

2 employees

5 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Zelle.

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Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Services offered

Additional services

Project type

Inspection

Indoors or outdoors

Outdoors

Projects and media

22 photos

Projects and media

22 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

21 reviews

5

95%

4

0%

3

0%

2

0%

1

5%

Read reviews that mention:

Shoaib M.

1 month ago

•

Hired on Thumbtack

He gave me a quote to repair a small leak but never showed up for the work… tried to call him multiple times without any luck. In the meantime, my pool has turned green…

Details: In ground • Outdoors • Fiberglass

Onyx Custom Pools's reply

Hi there! Apologies for any delays you experienced. I had communicated with you once I was able to verify my account information and find your contact information again since my business phone was crushed and I had to get a new phone. It took me a day or two, however I did reach back out and it was unfortunately too late by the time I was able to access your contact info again. Hope you found the help you needed.

Swimming Pool Repair

Amanda R.

Jul 14, 2023

•

Hired on Thumbtack

Anthony was a life saver! Our pool pump went out and we had it replaced by a different pool company. They did a really bad job and we needed it replaced again ASAP. With the scorching Texas heat, our pool was turning green without the pump. Anthony responded immediately and replaced the pump within 24 hours of my request on Thumbtack. Couldn’t be happier with his work - will definitely use him again!

Details: In ground • Outdoors • Concrete • Non-functional pump

Swimming Pool Repair

Kelly B.

Apr 18, 2023

•

Hired on Thumbtack

Anthony is great! He did a great job replacing our pool pump. He replaced the wiring and was reasonably price. We will definitely keep his number and use him for all our pool needs!

Details: In ground • Outdoors • Concrete • Non-functional pump

Swimming Pool Repair

Tony B.

Apr 18, 2023

•

Hired on Thumbtack

Incredible service! Cannot speak highly enough of Anthony. Pool pump had not worked for 3+ days, after numerous visits to the pool store, looking things up online, calling pool companies who would not help at all I found Anthony @poolgenic. Within 3 hours of sending my message, my pool was operational again. Truly incredible service. Five star service! Price was great too.

Details: Above ground • Outdoors • Non-functional pump

Swimming Pool Repair

Ambarish V.

Apr 4, 2023

•

Hired on Thumbtack

Details: In ground • Outdoors • Concrete

Swimming Pool Repair

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Anthony Hay

Onyx Custom Pools

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