FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are fair and transparent, based on the size of the space and the type of cleaning required. We offer discounts for recurring cleanings and we do not charge hidden fees. Everything is agreed before starting the work.
- What is your typical process for working with a new customer?
It is important that they define which areas need cleaning, if they want regular or deep cleaning, if there are delicate surfaces and if they prefer the use of ecological products. This helps to offer a more accurate budget and plan.
- What education and/or training do you have that relates to your work?
First we listen to your needs and carry out a brief inspection of the space to recommend the appropriate service. Then we agree on the details and schedule the cleaning. At the end, we check together with the customer to make sure he is completely satisfied.