If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Since 1996, Total Plumbing Service Inc is your trusted, family-owned plumbing company in Rowlett, TX. With an A+ BBB rating, we provide reliable, high-quality solutions that create lasting value and build long-term relationships. From fixture repairs and leak detection to sewer line services and water heater repair or replacement, we handle it all. Our technicians are background-checked and licensed by the Texas State Board of Plumbing Examiners. Call us today for expert service!
Overview
Hired 9 times
Serves Rowlett, TX
Background checked
License verified
20 employees
30 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for responsiveness, work quality, and punctuality.
Excellent 4.9
95 reviews
5
96%
4
1%
3
0%
2
1%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mary H.
4 weeks ago
•
Hired on Thumbtack
I highly recommend Total Plumbing. The rep who came to my house was very professional, listened to me and worked up multiple estimates at my request then repaired the issue I had the same day.
Details: No, repair is not urgent • No, the building is not currently flooded • Toilet • Condo or apartment
Plumbing Pipe Repair
Cassie M.
3 weeks ago
•
Hired on Thumbtack
Total Plumbing Service has mastered communication with the customer on response time and scheduling. The first tech missed something and when they caught it they made it right immediately. Human errors happen so they did the next best thing without hesitation or conflict. I have already scheduled my next service with them based on this experience.
Details: No, repair is not urgent • No, the building is not currently flooded • House
Plumbing Pipe Repair
Caroline L.
Feb 19, 2025
•
From Google
Robert fixed the issue with my pipes, he took the time to explain everything to me and Im very satisfied with the service. Ive used Total Plumbing several times and they always went above and beyond. I highly recommend!Updated: Because of the freeze I had to call Total Plumbing again to fix another issue. Angel did a wonderful job! Im always very satisfied with their service.
Total Plumbing Service's reply
Caroline, thank you for your amazing review.
liz T.
Feb 19, 2025
•
From Google
Jonathan come over to look at a possible leak I may have under my house foundation. He did a good job of explaining the various steps it would take to try to determine if I had a water or sewer leak.
Total Plumbing Service's reply
Liz, thank you for your valuable feedback!
k S.
Feb 18, 2025
•
From Google
Raul + Daniel very attentive, courteous, great at fixing a pipe leak, double checking their repairs, and even kept smiling while working in such a cold, muddy mess! Thanks guys!
Total Plumbing Service's reply
K Schommer, Thank you for your amazing feedback and review!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Total Plumbing Service Inc., we believe in transparent, upfront pricing with no surprises. We charge a $39 Whole-Home Plumbing Diagnostic, which includes a thorough inspection by a licensed plumber and a detailed estimate for any recommended repairs. We do not charge by the hour, so you know the total investment before any work begins.
Our flat-rate pricing means you're paying for the solution—not the time it takes. We also stand behind our work with industry-leading warranties and offer financing options for larger repairs. Be sure to ask about our seasonal promotions and our Triple Check Membership, which includes 10% off repairs, priority scheduling, and extended labor warranties.
What is your typical process for working with a new customer?
Our goal is to make the process as easy and stress-free as possible.
Schedule a convenient appointment.
A licensed, background-checked plumber arrives on time and performs a comprehensive diagnostic.
We explain what we found using photos or video whenever possible.
You'll receive clear, upfront pricing before any work begins.
Once approved, we complete the repair professionally and clean up after ourselves.
We test everything thoroughly and answer any remaining questions before leaving.
We believe educated customers make the best decisions, so we always take the time to explain your options.
What education and/or training do you have that relates to your work?
Total Plumbing Service Inc. has proudly served the Dallas-Fort Worth area since 1996. Our technicians are Texas licensed plumbers who receive ongoing education to stay current with the latest plumbing codes, technologies, and repair methods.
Our team is trained in leak detection, water heater installation, sewer and drain diagnostics, gas piping, slab leaks, water quality systems, and advanced plumbing repairs. We invest heavily in continuing education and modern diagnostic equipment so we can accurately diagnose problems and provide long-lasting solutions.
