FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Texas Air Repair, we believe in fair, transparent pricing. We offer competitive rates without any hidden fees. Our quotes include parts, labor, and all service charges, so you know exactly what to expect. We also provide seasonal promotions, maintenance package discounts, and financing options to help make HVAC repairs and replacements more affordable for our customers. We offer discounts to Veterans & Senior Citizens
- What is your typical process for working with a new customer?
Our process begins with a free consultation or diagnostic appointment, where we listen to your concerns, evaluate your HVAC system, and provide a detailed explanation of your options. From there, we offer honest recommendations tailored to your needs and budget. Once approved, we schedule the service at your convenience and keep you informed every step of the way. Customer satisfaction is our top priority, and we never leave a job site without making sure you’re completely satisfied.
- What education and/or training do you have that relates to your work?
Our technicians are EPA-certified and undergo regular manufacturer and industry training to stay current with the latest HVAC technologies and best practices. With years of hands-on experience in both residential and light commercial systems, our team is fully equipped to handle everything from minor repairs to complete system installations with professionalism and precision.