FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our local company is well established and offers a wide range of top quality services, by qualified technicians. And we back that up with a 30 day guarantee. We can do this because we know our proven processes and safe cleaning solutions always get the very best results. Our responsive team will give you a free quote. So give us a call, or book online, and let us provide the best cleaning your space has ever seen, with our mobile steam cleaning services.
- What is your typical process for working with a new customer?
Once we are done, we happily take the time walking you through the job, explaining what has been achieved, and discussing what long-term damage has been revealed. Even if time and wear has changed the look of a fabric, we are certain that our process has left it clean and hygienic. This process of advising, achieving, and then discussing should give you a level of satisfaction that we are proud of, and bring you back time and again. Then, if a spot should reappear or something else come to your attention within 30 days after our technician has left, we will gladly return and address the issue free of charge. We are committed to your satisfaction and proud of the reputation it has given us.
- What education and/or training do you have that relates to your work?
{IICRC Certified Carpet Cleaning Technician} The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is recognized internationally as a knowledgeable industry voice and resource. It serves as an independent, nonprofit standard-setting and certification body, to set and promote high standards and ethics; and to advance communication and technical proficiency within the inspection, cleaning and restoration service industries.