FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in transparency and fairness. Here's what you should know about our pricing: 1. Competitive Rates: We strive to offer competitive rates that reflect the quality of our services. 2. Customized Quotes: We understand that every home is unique, and cleaning requirements may vary. This ensures you only pay for the services you require, with no hidden fees or surprises. 3. Discounts and Promotions: We occasionally offer discounts and promotions to show our appreciation for our valued customers. 4. Flexible Payment Options: We offer flexible payment options to make the process convenient for you.. 5. Clear Communication: We believe in open and honest communication when it comes to pricing. If you have any questions or concerns about our rates or any associated fees, please don't hesitate to reach out. We prioritize exceptional service and transparent pricing to ensure your satisfaction. Thank you for considering us.
- What is your typical process for working with a new customer?
The typical process for working with a new customer is as follows: 1. Initial Consultation: We begin by scheduling an initial consultation to understand your cleaning needs and preferences. 2. Customized Cleaning Plan: Based on the consultation, we create a customized cleaning plan tailored to your specific requirements. 3. Scheduling and Confirmation: Once the cleaning plan is finalized, we work with you to schedule the cleaning appointments at a time that suits you best. 4. Professional Cleaning Service: On the scheduled day, our experienced and trained cleaning professionals arrive at your location fully equipped to deliver exceptional results. 5. Quality Assurance and Feedback: We take pride in the quality of our work. After each cleaning session, we perform a quality assurance check to ensure that all cleaning tasks have been completed to the highest standards. We also welcome your feedback and encourage open communication to continually improve our services. 6. Ongoing Communication: We maintain open lines of communication throughout our working relationship. If you have any questions, concerns, or additional requests, we are just a phone call or email away.
- What education and/or training do you have that relates to your work?
My most valuable education and training comes from over 20 years of hands-on experience cleaning up after a full house of kids. Raising a family has taught me valuable skills in maintaining cleanliness, organization, and attention to detail. I've honed my expertise through practical knowledge and have developed efficient cleaning methods to ensure outstanding results. While I may not hold formal certifications, my years of experience have provided me with the expertise and insight needed to deliver exceptional cleaning services to my valued customers.