Silver & Black Electric Company

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About

I am dedicated to excellent service and exceeding my customers' expectations. I believe in courtesy, honesty, and building professional relationships with my customers. I always take pride in my work and want to provide great service at an affordable cost to the customer. Leaving a customer very satisfied and knowing they received an excellent service. I enjoy the challenge of troubleshooting and resolving a complex problem as well as more common repairs and installations.

Overview

Hired 87 times

Background checked

1 employee

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

2017

Services offered

Fixture type

Outlets

Wiring

Lights

Circuit breaker panels or fuse boxes

Ceiling height

Under 8 feet

8 - 10 feet

10 - 14 feet

Over 14 feet

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Exceptional 5.0

67 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

Read reviews that mention:

Dana G.

Nov 26, 2018

•

Hired on Thumbtack

Details: Fixture or outlet not working • Lights • Switches • Outlets • Indoors • 8 - 10 feet (standard ceiling) • House

Silver & Black Electric Company's reply

Electrical and Wiring Repair

Kyle S.

Feb 22, 2017

•

Hired on Thumbtack

Juan Pena was courteous and very helpful for the two small projects I hired him for. It was an afternoon appointment and he let me know ahead of time he was running late due to prior appointments. I appreciated that and it wasn't a problem anyway. The work was quick and sound. He gave me good advice on the questions I had, and he even offered to go buy the correct wall plate for me (I told him I could do this part on my own). I would use him again for an electrical needs I may have.

Silver & Black Electric Company's reply

Thank you for your business.

Switch and Outlet Installation

Andrew M.

Jul 20, 2017

Price should not always be the final deciding factor when you have the right expertise aligned to deliver excellence the first time! Yes, it is more uncommon for one to place cost of services secondary these days, but I'd like to challenge you to think differently for a moment.  Please allow me to share with you why:

I hired Juan with Silver & Black Electric Services to install electrical for my hot tub. To start, my hot tub was not delivered in accordance to the expected timeline. This made coordinating the electrical hookup in advance complicated and frustrating.  From the time I began communication with Juan is where complication and frustration transformed into action and commitment!

Previously, I had requested quotes a couple weeks back. Silver & Black Electric Services provided me a reasonable bid up front, but it was not the first I investigated further.  I sought a few other opinions and was indifferent regarding their inspection of the scope of work on-site, planning, supplies, scheduling appointment returns, and cost.  When my hot tub finally did arrive, it was impossible to get anyone to engage timely. Typical how these things always seems to actually work in reality? Your not alone! Pay attention! This is where Juan with Silver & Black took the lead!

Upon my first inquiry the evening before the install, I inquired on availability from Silver & Black Electric Services via Thumbtack App built-in Chat.  Juan was impressive with his fast turnaround offering me reasonable install window options -- so much so that he eventually worked with me one-off to make accommodating arrangements with my rather complex scheduling requirements.

As most electricians would want to do, Juan requested an on-site inspection.  I informed him of some of my limitations and he worked with me to gather the information he needed to assess the job, provide me feedback, and coordinate the timeframe.  Juan asked the right questions and I appreciated that as it demonstrated to me he was sincerely concerned about meeting my objectives and that he would be delivering with accuracy. While there was some variance in his actual start time, I was impressed with Juan's action-oriented behavior and intense focus in doing what he needed to do to obtain all supplies for his work to deliver to his installation commitment. Impressive.

Juan completed all work within the timeframe he estimated.  He even went above-and-beyond and offered recommendation on another nearby, unrelated electrical modification.  Juan actively communicated with me through the Thumbtack App all the way through the completion of the work, so I felt confident with the status updates on his work.

Upon final inspection of the installation, Juan took the time to give me an overview of his work. I observed this and took note of his delivery of detail which translated into his passion and pride in the work he does.  He exuded focus, patience, and was a pleasure to converse with. I never felt pressured, rushed, or belittled by my knowledge [or lack thereof] in the electrical realm.  This is to be noted as we have all previously dealt with tradesmen and his/her unfiltered, condescending tone. 

Finally, Juan adhered to his quoted price for services and was prompt in finalizing the transaction. This was refreshing from the low-ball, inch up approaches that I have previously experienced on other hires. 

One highlight in particular I took observation on was that Juan took the time to clean up his work (i.e., sawdust, loose parts/screws, crumpled paperwork, etc.).  I can't tell you the last time I had an installer [even good installers] truly leave the site as one would expect.  Wow! Thank you!

Juan, so glad that my hot tub arriving late caused my unforeseen panic as it allowed me the opportunity to put your services to the test!  You delivered!  After this experience, I would not even waste time bidding/calling/waiting before engaging Juan with Silver & Black Electric Services for my next electrical need!

Silver & Black Electric Company's reply

Wiring Installation

Deborah B.

Mar 7, 2017

•

Hired on Thumbtack

Where to start? I've been through 19 months of horrible remodeling experiences, and I've given all the "big companies" a try, and even a few small ones, but I'm thoroughly convinced that if you want something done with care, respect, efficiency, and for a reasonable cost you hire the person who actually enjoys what he does and works for himself. From my initial request for an electrician for simple light removal and re install in new areas, he was prompt in his response, answered my questions, set up a time to come the next day. Arrived on time, clean appearance, friendly, knowledgeable and did just what I hired him to do. And quickly I may add. When completed he asked "is there anything else you would like me to do today Ms B....?" So I mentioned how the plugs sat too far back into the ball now that the new texture was placed and that I would like the hallway light finally installed since the Sheetrock was finished. He not only opened the Sheetrock, found the outlet, hung the light.... but he also installed a second switch so there's now no need to go halfway down the hall to turn on the light. Even ran to Home Depot for me to get the switch I actually needed since I had an old one but it wouldn't work for this dual switch set up. Now who does that these days! He ended up staying most of the day doing little things I've needed tackled for months now. I can't thank him enough. My new chandelier, hall light and Pilates room lights all look and function amazing. He even passed my silly little screw test of turning all the plate screws in the same direction. Yes, I'm THAT picky. Everything was simple, hassle free and just a joy. I will definitely be bringing him back for more work once we move onto the next phase of remodeling. Want to earn my loyalty again and again... Arrive on time or close to it Know my name and actually address me Know the scope of the job and your abilities to accomplish the tasks Charge a reasonable cost Leave my home the way you found it. Let's just say all of the above, and then some, were achieved. Hire this company! Don't even second guess it. Thank you for your excellent service!

Silver & Black Electric Company's reply

Thank you for your business and the great review.

Lighting Installation

Robert M.

Aug 30, 2018

•

Hired on Thumbtack

Details: 3 switches or outlets • No, there is no existing wiring • Outdoors • Garage • I would like to discuss with the professional • House

Silver & Black Electric Company's reply

Switch and Outlet Installation

Credentials

Background Check

Juan Pena

FAQs

What education and/or training do you have that relates to your work?
I have learned the electrical trade hands on since 1997 and am currently licensed as a journeyman, working towards my master's license!
How did you get started doing this type of work?
I began as a helper back in 1997 with the tutelage of my uncle who is a master electrician.
What types of customers have you worked with?
I work with all clients including homeowners, tenants and realtors, as well as general contractors.

Silver & Black Electric Company

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