FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer special discounts like new customer discount, we also have referral program. We add Taxes and Gratuity on top of the listed price.
- What is your typical process for working with a new customer?
Our process is simple and seamless. We start by understanding your event details — date, location, number of passengers, and preferred vehicle. Once we confirm availability, we provide a transparent quote and customize the experience to your needs. On the day of service, your professional chauffeur arrives early, ensures every detail is perfect, and delivers a smooth, on-time ride. From booking to drop-off, we handle everything with precision and class.
- What education and/or training do you have that relates to your work?
Our team brings years of experience in luxury transportation management, hospitality, and executive chauffeur services. Each driver is professionally trained in defensive driving, customer care, and high-profile client handling. We follow industry best practices for safety, punctuality, and vehicle presentation. At Sandoval Capital Group, excellence isn’t just learned — it’s practiced daily through precision, professionalism, and passion for exceptional service.