The Customer Story
The Customer Story

The Customer Story

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Introduction: At The Customer Story, we specialize in Corporate Video production. We have experience working with some incredible clients, including Dell, Rackspace, Yeti Coolers and more. We seek to understand our client's vision for a project, make suggestions based on our experience, and stick with a project through completion until our client is completely satisfied. I love working with clients to see their vision realized. I enjoy the entire marketing process, and how video can play a key role in building a business' brand and driving sales and growth.
Overview

Hired 19 times

Background checked

3 employees

7 years in business

Payment methods

This pro accepts payments via Check, Credit card, PayPal, Square cash app, and Venmo.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2020

Featured Projects

20 photos

  • CapMetro Pickup App

    Video Editing

  • MEP Force 2019

    Wedding and Event Videography

Specialties
Number of cameras

,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

20 reviews

5
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Read reviews that mention:


pro avatar
Hayden P.
May 28, 2021
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Hired on Thumbtack

Hired on Thumbtack

Dennis was great. Worked hard shuttling between 10+ different locations shooting unpredictable demo’s. Even stayed past schedule to ensure he provided a finished product he was proud of. Five stars.

Details: Commercial / promotional video • 10 minutes • Videography • Single camera • One location

Video Production
pro avatar
Stanley P.
Dec 2, 2020
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Hired on Thumbtack

Hired on Thumbtack

Joseph was excellent to deal with and Dennis was a great videographer. The video was almost 4 1/2 hours long and the total time for the shoot was around six hours.

Details: 2 hours • Videography • As suggested by the professional • Single camera • One location

Video Production
pro avatar
Luke T.
Nov 8, 2019
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Hired on Thumbtack

Hired on Thumbtack

We loved working with The Customer Story! They did a great job on a corporate interview video. Jacob and his team was easy to work with. We'll definitely come back to them with other requests in the area.

Details: Corporate event • 20 guests or fewer • Indoors • Raw footage • Raw footage

Wedding and Event Videography
pro avatar
Brandon M.
Aug 13, 2019
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Hired on Thumbtack

Hired on Thumbtack

Fantastic experience working with Jacob. He checks all the boxes. Great communicator, great collaborator, skilled in all aspects of pre-production, production, and post. Clearly in love with his craft, which is apparent in the way he shows up during the process and in the quality of the delivered work. Also, he's an upstanding and forthright person who will treat you fairly. I recommend him without reservation and plan to work with him again.

Details: Commercial / promotional video • Online • 1 minute • Videography • Lighting during filming • As suggested by the professional • Single camera • One location • $500 - 1,000

Video Production
pro avatar
Kathleen B.
May 1, 2019
I needed a videographer to tape my twin brother's memorial service in Texas. I am from California and wanted a video for those of us unable to attend the service. Jacob met my needs every step of the way with his caring professionalism! I couldn't be happier with the responsiveness and with the final product! You will not be disappointed if you hire Jacob for your project!
Credentials
Background Check

Jacob Forbis

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