FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the specific needs of your roofing project, including materials, labor, and the complexity of the job. We believe in transparent, upfront pricing with no hidden fees—every estimate is detailed and customized to your home.
- What is your typical process for working with a new customer?
1. Initial Consultation & Inspection – We start with a detailed conversation about your roofing needs, followed by a thorough inspection to assess the condition of your roof. 2. Detailed Estimate & Options – After the inspection, we provide a clear, itemized estimate outlining your options. We’ll discuss materials, timelines, and answer any questions you may have. 3. Scheduling & Preparation – Once you approve the proposal, we schedule the project at a time that works best for you. We also take care of permits and material orders to ensure a smooth process. 4. Roofing Work Begins – Our team arrives on time and works efficiently while maintaining a clean and safe worksite. Whether it’s a repair or full replacement, we follow industry-best practices for durability and quality. 5. Final Inspection & Cleanup – After the job is complete, we conduct a final walkthrough to ensure everything meets our high standards. We also perform a thorough cleanup, including a magnetic sweep for nails. 6. Follow-Up & Warranty – We stand by our work and offer warranties on materials and labor. We also follow up to ensure you’re completely satisfied with the results. Our goal is to provide a seamless experience with excellent communication from start to finish.
- What education and/or training do you have that relates to your work?
I have extensive industry training, including certifications in roofing installation, repair techniques, and safety protocols. I stay up to date with the latest advancements in roofing materials and technology to ensure every project meets or exceeds industry standards.