His & Hers Janitorial Services LLC
About this pro
6 years in business
138 hires on Thumbtack
Meena M.May 31, 2018Verified
It was almost midnight (several hours past the quoted time) when we received a call saying he is finished. The job was not completed due to a staffing issue. Only 1 person was there for a job where we were told a 2 person crew would come out. We ended up spending several hours the next day doing the work ourselves after hiring this company... He was courteous but could not deliver results.Jul 15, 2016Verified
They were an hour late arriving to the location. They did call and explain that they were in a car accident. Did a good job with floors, toilets, tubs, and blinds. Lacking on the kitchen cabinets but I think they were in a hurry due to being behind. Very friendly. Charged more if you wanted the oven cleaned. Only take cash or card. However, he forgot his card swipe so I had to write him a check.Jun 23, 2016Verified
Left my apartment in move in ready condition. Full refund of deposit obtained.Nov 4, 2015VerifiedBridgette B.'s reply
Happy that we could help! Thanks for taking the time and submitting your review!
Overall positive experience. On time, professional and fairly priced.Sep 12, 2015VerifiedBridgette B.'s reply
Thank you for your review! We look forward to assisting you with your future cleanings!
Photos and Videos
- What types of customers have you worked with?Our goal is to provide exceptional customer service. We will work with you to customize a cleaning program that will meet all of your cleaning needs. We understand that the customer is the heart of our company and we take great pride in making sure that each and everyone one of you are completely satisfied.
- What advice would you give a customer looking to hire a provider in your area of work?His and Hers Janitorial Services values each and every customer as a trusted friend, and we want to serve you even if your problem is big or small. Our staff works for you. To guarantee the highest level of janitorial services, we utilize quality control programs which include on-site inspections and customer surveys.