FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have set fees on houses and do not work by the hour. If the residential cleaning is a reoccurring service the initial cleaning will be a bit pricier because that is when the space is at its dirtiest, from there the price decreases to set rate. For commercial cleanings, it's a monthly fee that varies on the size of the building. Carpet cleaning depends on the size of the carpet and whether if it's an area rug or carpet; area rugs do not require a walkthrough for pricing.
- What is your typical process for working with a new customer?
Our company likes to offer free walkthroughs that allows our customer to meet with one of our sales representatives and one of our cleaners to tell them what they would like done. This gives our customer a chance to give an explanation of what they would like done and also provides us with an idea of how much the cost would be and how much time the job is going to take. We make it our mission to give fair and reasonable prices for quality work.
- What education and/or training do you have that relates to your work?
Our company only hires people who have experience and who are trustworthy.