Comfort Experts, Inc

contact for price

Zip code

Type of water heater

Project type

Sorry this pro can’t do your job, but we know other pros who can.

Introduction: You can rely on Comfort Experts, Inc. for all of your HVAC, Plumbing and Electrical needs. We provide a full range of services to help you keep your home comfortable regardless of the season. We even offer affordable specials so that you can avoid costly repairs in the future by keeping your heating and AC systems in good working order. We will fix your AC or Heating issue the first time. We guarantee all of our work and if a repair fails the same season we will come and fix it for free. Call us anytime and we will be there to help you, really 24/7, 365 days a year. If you are not 100% sure we are right then we will pay another AC company to come out and give you a second opinion.

Overview

Hired 118 times

75 employees

62 years in business

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Facebook

Featured Projects

19 photos

New 5 ton heat pump installation
Central Air Conditioning Installation or Replacement

Specialties

Type of water heater

,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 3.5

20 reviews

5

55%

4

0%

3

5%

2

15%

1

25%

Read reviews that mention:

Lerrill W.

Mar 23, 2024

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Hired on Thumbtack

After 17 years, our hot water heater wore out. We were without hot water for three days. When I called Comfort Experts Monday morning they got right on it and by Monday afternoon we were enjoying hot water again. Excellent service, very professional, and knowledgeable.

Details: Repair • No hot water • Part malfunctioning • Gas tank • Attic • House

Water Heater Repair or Maintenance

Judi M.

Sep 29, 2023

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Hired on Thumbtack

Jose and Allen just finished my complete new HVAC system as well as a much needed duct cleaning and I am very happy and pleased with the wonderful job they did. From the very start when William M. came to my house very quickly to do the inspection of my old system and to give me a few different options I could choose from for a new system to the complete installation today by Jose and Allen, I've been treated fairly, respectfully, and kindly. And I am Super Happy with the system I chose as it will help me greatly with the air quality in my home as I have asthma. With everything included, I am totally satisfied with the high quality of service and the price. (I did shop around and chose Comfort Experts due to the high acclaim they receive from others...and they lived up to every one of those 5 star reviews. They have another one from me.) Thank you so much Jose, Allen and Michael! You're the greatest!!!! Oh yeah, they also made sure an old tech-challenged person like me could understand and use the new thermostat as well as showing me everything I need to know about the whole system.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Other pipe issue • Part of a larger issue with the plumbing system • House

Comfort Experts, Inc's reply

Thank you for the kind words Judi! This means the world to us.

Plumbing Pipe Repair

Cory Y.

Feb 9, 2024

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Hired on Thumbtack

Great work. Arrival was way past the scheduled appointment but the quality of work was very good

Details: No, repair is not urgent • No, the building is not currently flooded • House

Plumbing Pipe Repair

Viola M.

Dec 14, 2023

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Hired on Thumbtack

We ended up not hiring them. We were given several different quotes and then the plumber said he could do something to hold us over for a few days which cost us $100. After he left there was a leak which we did not have before. He needed to come back but they wanted to charge us another $100 even though this leak was their fault. Then there was a problem with directions even though I specifically told them what town we lived in. I just didn’t feel comfortable with everything so I chose not to hire them.

Details: Repair • No hot water • Electric tank • Garage • House

Comfort Experts, Inc's reply

I'm truly sorry to hear about the challenges you faced during your interaction with our plumbing service. We apologize for any inconvenience caused by the multiple quotes and the unexpected leak following the temporary fix. We don't ever charge again for a service to address a problem that arose due to our oversight. Additionally, we understand the frustration with the miscommunication regarding directions. We appreciate your honesty and understand your decision not to hire us. We take your feedback seriously and will use it to improve our services and communication processes to prevent similar issues in the future. If there's anything we can do to rectify the situation or if you have any further concerns, please don't hesitate to reach out. Thank you for bringing these issues to our attention.

Water Heater Repair or Maintenance

Ratna V.

Nov 6, 2023

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Hired on Thumbtack

Beware of the quotations. Got a quote to replace a water heater at $6200 and the next quote I got was less than 30% of that. $6200 for a 50 gallon water heater is at least 3 times higher than other quotes I received. Other than the costs, the technician that came was friendly.

Details: Repair • Other heater issue • No hot water • Gas tank • Garage • House

Comfort Experts, Inc's reply

Thank you for sharing your feedback. We appreciate your compliments on our technician's friendliness. We appreciate your input and understand your concerns. We're committed to providing fair and competitive pricing, while not compromising on exceptional customer service. We look forward to the opportunity to serve you again.

Water Heater Repair or Maintenance

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All new customers in owner occupied homes get a FREE diagnostic/service call for air conditioning/ heating/ plumbing or electrical!
What is your typical process for working with a new customer?
We guarantee your satisfaction 100%. We're competitively priced and offer quick, quality, fix it right the first time service! Try us- you'll love us!!
What education and/or training do you have that relates to your work?
All of our employees attend weekly training to improve their technical and customer service skills!

Comfort Experts, Inc

FAQs

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