Q. What is your typical process for working with a new customer?
A. I usually get a scanned copy of the photo emailed to me (or some have brought it to my home to scan). After looking it over, I confirm the price, which is impossible to give from a description only. Upon approval, I prepare a working draft copy to let the customer review it and give suggestions, if wanted. After the customer is satisfied with the restoration or editing, I finalize it and email it back for printing.
Q. What education and/or training do you have that relates to your work?
A. I studied Media Design Technology at Davis Applied Technology College and am also certified in Adobe PhotoShop CS4.
Q. Do you have a standard pricing system for your service? If so, please share the details here.
A. There is no standard pricing. A exact quote is impossible from a description only. An estimate may be given from a description with a firm quote given after seeing the photograph and the complexity of the request. Only upon approval of a firm quote does work begin.
Q. How did you get started doing this type of work?
A. I studied fine art in high school and media technology in college. One of the classes I took was Photoshop. I fell in love with the artistic and computer processes involved in bringing new life to photos. It was like magic! With my background in fine art, graphic design, and Photoshop, I am able to visualize a finished photograph that is truly amazing.
Q. What types of customers have you worked with?
A. 1. Restoring photos (old and new) that have been damaged due to a number of different reasons - age, water, constant exposure to sunlight, poor storage (crumpled or torn), etc.
2. Retouch photos to eliminate distractions, blemishes, color contrast, etc.
3. Manipulate photos for a customized effect.
Q. Describe a recent project you are fond of. How long did it take?
A. I just completed my latest project for a lady originally from New Zealand. These photos were precious to her because there had never been a photo of the entire family together. So, she first had me add in the missing people (mom and the little boy), and then position the whole family in front of their childhood home. Then I needed to color the family photo since everything was in black and white. Because the photo of the home is recent, it shows the "wear and tear" of old age. So I updated the "new house" to make it look like the original "old house." This included recreating the accurate color and making minor repairs. The final step was taking out the shadow on the ground and putting in new grass. I originally added lush green grass which I thought was "New Zealand." Apparently, the grass in New Zealand where they lived is not lush; it is rather dry and dull looking. So I found more appropriate grass, and voila, the finished photo. She was thrilled with the final version and will soon be surprising her siblings with copies.
Q. What advice would you give a customer looking to hire a provider in your area of work?
A. Make sure your provider has the skill level necessary to work with the photograph and artistic sense to properly visualize the finished product.
Q. What questions should customers think through before talking to professionals about their project?
A. Photo restoration, editing, and touch up using professional digital photo techniques without distortion or loss of quality has only been available for a few years. It is one of the marvels of modern technology. I am Adobe Certified in Photoshop CS4.