FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is highly competitive in this industry, which we see as an investment to keep our customers coming back.
- What is your typical process for working with a new customer?
Communication is our priority. Unless we're on the phone with another customer, we pick up the phone within 30 seconds. We don't use any robot or AI answering services.
- What education and/or training do you have that relates to your work?
Each technician is well-trained, licensed, and certified to perform all of the work that we complete. We have a very selective hiring process that leaves us with only the best of the best technicians (including a filter for friendliness).