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About
🔧 Need a Repair? Get $0 Service Call with Repair!
✅ NO hidden fees, NO surprises – Just honest & reliable service!
FREE Service Call when you proceed with the repair!
Only $69 if you decide not to move forward.
Don’t wait – get fast, professional appliance repair from trusted experts! We provide same-day service and upfront pricing, so you know exactly what to expect.
📌 Note: If parts replacement is required, additional fees for parts and labor may apply.
Overview
Hired 15 times
Background checked
10 employees
6 years in business
Business hours
Sun7:00 am - 11:00 pmMon7:00 am - 11:00 pm
Payment methods
This pro accepts payments via Cash, Credit card, and Zelle.
Services offered
Appliance type
Washer or dryer
Refrigerator
Oven or stove
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and punctuality.
3.4
5 reviews
5
60%
4
0%
3
0%
2
0%
1
40%
Your trust means everything to us. Learn about our review guidelines.
Mariana K.
Sep 30, 2025
My washer stopped mid-cycle and wouldn’t drain. I reached out to Solo ApplianceRepair here in Salt Lake City, and they were able to send a technician that same afternoon. He diagnosed a faulty drain pump, had the part ready, and fixed it on the spot. Super professional, explained everything clearly, and even gave advice on how to prevent future issues. Highly recommend for any washer repair needs.
Solo Appliance Repair's reply
Thank you for the detailed review. We’re glad we could get a same-day visit in Salt Lake City, diagnose the faulty drain pump, and complete the repair on the spot. Appreciate you noting the technician’s clear explanations and maintenance tips. If anything comes up or you need help with another appliance, Solo Appliance Repair is ready to assist.
Jaymie T.
Dec 27, 2025
•
Hired on Thumbtack
Stay away from this company. The technician they sent out to diagnose my appliance acted like he had never gone out to repair an appliance before and on top of that, his diagnosis was completely wrong. Now I’m out the money for the service call and the part they told me needed to be fixed, and my appliance is still broken. I tried to call afterwards to get a refund on the service call fee and they were completely unwilling to work with me to make it right. Stay away and hire a different company.
Details: Oven or stove • Frigidaire • Residential
Appliance Repair or Maintenance
Irma A.
Jan 1, 2026
•
Hired on Thumbtack
DO NOT HIRE! My dryer was beeping when in use and when it was not in use. Peter came to my house on 12/11/25. He did a diagnostic and said a sensor was broken and would cost $335 to replace. I paid half of the invoice to order the sensor. He returned on 12/18 to replace the sensor. After he left we ran the dryer with one orange towel and after 5 minutes it started beeping again. It was after hours so we took a video and called in the morning on 12/19 to see if Peter could come back and repair the issue. I was told that someone would call me back. No one called me back so I called back again on the afternoon of 12/19. I spoke to Helen who told me that Peter said that I had over filled the dryer and needed to only load it half full. I told Helen there was only 1 orange towel in the video it was not over filled. She told me someone would call me back. No one did. On 12/22 I called and was told I needed to send a video. I had already sent a video to Solo on Friday. She told me someone would call me back. No one did so in the afternoon I called back again and was told someone would call me. Again no one called me back. On 12/23 in the morning I called and was told that first I needed to fix the issue with my vent. There is no issue with my vent it was recently cleaned and is in working order. When Peter came to do the diagnostic nothing was wrong with the vent. The issue was a sensor. I was connected to Vova who told me he would call Peter and call me back. He never did so about 4 hours later I called again. He told me that I would need to buy a new mother board and quoted me a price. I said with all due respect I will not be paying you more money to work on my dryer. If something was wrong with the mother board Peter should have found that when he came and did the diagnostic. I will not be paying more money for more parts and or labor. I asked if Peter could come back and repair the issue with the new sensor he placed. I was told that Peter would not be returning to trouble shoot the issue with the work he preformed.
It seems to me that instead of admitting that the dryer was misdiagnosed by Peter, that the senor and replacement work done by Peter was bad that Solo wants to blame over filling the dryer, the vent and a mother board. The invoice claims they warrantee their work for 10 days but don't belive it. They won't warentee the work for even 24 hours. They avoid calling you back during that time period so you can not use the warentee.
I requested a refund of my money aside from the $49 service fee which was not refundable. Instead they refunded me only $195.30 which is substaincially less than the $363.59 that I requested. More over as you can see from the invoice they nickel and dime you with fees. $10 fee to cover their marketing. 18% credit card processing fee.
This company is NOT local to Salt Lake. They are based in Tampa FL so when you call the 801 number your talking to the Florida office.
I can't in good conscience recommend anyone hire this company. Dishonest, poor quality, horrid customer service and attempt to get you to buy more parts and more work instead of admitting wrong doing, dont call back, don't email back... just don't. DONT HIRE THEM!
Details: Washer or dryer • Kenmore • Residential
Solo Appliance Repair's reply
Hello,
Our technician Peter did, in fact, perform a diagnostic and replaced a sensor in the customer’s dryer on December 11 and 18. After the new part was installed, the customer reported that the beeping issue persisted. We requested a video to better understand the complaint and identify the potential cause. The video was not sent right away, but a few days later, and we continued to try to resolve the situation.
It’s important to note that the sensor by itself does not control the beeping — it serves a specific function. In some cases, if the control board is also malfunctioning, replacing just the sensor may not resolve the issue entirely. In this case, the next possible repair step was the replacement of the control board. We did not pressure the customer, but simply suggested a possible solution after reviewing the video provided.
We regret if the customer felt that our communication was not prompt enough — unfortunately, the pre-holiday season put extra strain on our call center and support staff. However, we never ignore customer concerns and are always ready to complete the work we've started. That said, if a customer is firmly opposed to having the same technician return, we cannot force the technician to go back against their will.
Appliance Repair or Maintenance
Tyson D.
Dec 16, 2025
•
Hired on Thumbtack
Fair price. Professional service. Would recommend.
Details: Refrigerator • Whirlpool • Residential
Solo Appliance Repair's reply
Thank you for the review. Glad you found our pricing fair and service professional. We appreciate the recommendation and are here anytime you need us.
Appliance Repair or Maintenance
Moshe n.
Oct 22, 2025
•
Hired on Thumbtack
He was fast and very professional!
Details: Oven or stove • Residential
Solo Appliance Repair's reply
Thank you for the review. Glad our technician completed the job quickly and professionally. If you have any questions or need follow-up, contact Solo Appliance Repair and we’ll help.
Appliance Repair or Maintenance
Credentials
Background Check
Denys Ivanishen
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our goal is to make appliance repair simple and stress-free. Before starting any work, our technician will carefully inspect your appliance and explain what needs to be done. You’ll always know the details upfront, with no hidden surprises.
What is your typical process for working with a new customer?
Contact Solo Appliance Repair and share your appliance details.
Choose the most convenient time for your appointment.
Prepare the area by making sure the appliance is easily accessible.
Our certified technician arrives, diagnoses the issue, and discusses the best repair options with you.
After the repair, you can enjoy peace of mind knowing your appliance is back to working order — and we’ll be here for support if you need us again.
What education and/or training do you have that relates to your work?
Our technicians complete extensive hands-on training and hold certifications in appliance repair and advanced troubleshooting. Many of our experts are manufacturer-trained and keep up to date with the latest technology to ensure reliable, high-quality service.
