FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is difficult to quote via the phone before seeing the project and assessing all variables to completing properly. Speaking with customer to get information that could reduce time in chasing down a diagnosis. Fair and honest pricing and being up front with no hidden costs. We offer Military/Veterans and Senior discounts.
- What is your typical process for working with a new customer?
We share with each customer who we are and provide top notch service due to our certified technicians continually staying up with the recent training. Our friendly staff beginning in the office to technicians are here to answer questions and take care of all your HVAC needs large or small.
- What education and/or training do you have that relates to your work?
Master Plumber and Journeyman plumbers to the apprentice all are current in training's and certifications. RMGA certified through Dominion Energy. Continuing education when available is a must.