FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is very close to my competitors. I do offer discounts if they want us to come back once a month they get 10% off, every 2 weeks 15% off and once a week 20% off
- What is your typical process for working with a new customer?
I introduce myself so we can get to know a little about each other, then I have a checklist that I will go over with you, ask you exactly what you would like done, find out if there’s pets in the home , ask if you or anyone in your family has any allergies to the cleaners we would be using and ask if you would like any add on services and finally schedule your appointment.
- What education and/or training do you have that relates to your work?
I worked at a hotel doing housekeeping for about a year before I started my house cleaning business