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About
We are locally owned and operated. Customer satisfaction is our top priority. We are drug free and have no criminal background.
We understand our customer’s homes are an investment and we don’t take that lightly. We always make sure to wear shoe covers when entering the home.
We provide upfront options and pricing. We don’t start working until the customer has selected an option and knows exactly what work is to be performed. Once the work has been completed, we always clean up and leave the area better than we found it.
Overview
Hired 2 times
Serves Spanish Fork, UT
Background checked
License verified
1 employee
4 years in business
Business hours
SunClosedMon9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, and Credit card.
Credentials
License verified
Plumber – Master – Residential
License state: UT
Background checked
Passed by Jayden Black on Jul 14, 2023.
Services offered
Project type
Disposal type
Continuous feed (common)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
101 reviews
5
98%
4
1%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Weston S.
Sep 14, 2026
•
From Google
Jayden is very knowledgeable and knows how to diagnose the problems that arise. Hes honest with the job and goes way beyond expected. Also, the price is extremely fair.
Prime Plumbing's reply
Thank you for the great 5 star review!
Edward C.
Aug 29, 2026
•
From Google
Jayden made sure to solve a blockage problem I had by ensuring the pipes were as clear as they can get, he kept things clean and after all said and done looks like no one had even been there or that there was a problem. I will call him again if I have any other issues.
Prime Plumbing's reply
Thank you for the great review Ed. We appreciate you trusting us to handle the plumbing blockage.
gloria T.
Aug 11, 2026
•
From Google
Excellent service. I was getting new kitchen counter tops. I called Prime and they arranged to come the day before to disconnect the plumbing and then they were back right after the counter top persons were done to reconnect.
Prime Plumbing's reply
Thank you for the 5 star review Gloria! Thank you for taking time to tell others how your experience was with us!
Samuel B.
Jul 27, 2026
•
From Google
Chris was great! Came quickly, and gave excellent information about the problem. Even when the blockage turned out to be a little more complex, he stuck with it, and honored the original price.
Prime Plumbing's reply
Thank you for the 5 star review Sam! Thank you for trusting us to get the job done.
Bee K.
Jul 22, 2026
•
From Google
I had an amazing experience at Prime Plumbing. I needed Plumbing Repair at my office in American Fork and they were excellent. Chris was professional and courteous. I Would highly recommend to anyone looking for these services!
Prime Plumbing's reply
Thank you for the 5 star review Bee!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We aren’t the cheapest. Cheap work leads to call backs and no warranties. We charge what we do because it allows us to provide the best service possible for our customers.
What is your typical process for working with a new customer?
After the job is booked, we send a text when we are about 15 minutes away from the customer’s home. When we show up, we slip on our shoe covers and ask the customer to explain their plumbing issue. We then diagnose it and provide the customer with 3 options with upfront pricing that solve their plumbing problem. The customer selects an option and we complete the work. Once the work is completed we leave the area cleaner than we found it. We then bill the customer on the spot and ask for a review.
What education and/or training do you have that relates to your work?
I completed all 4 years of plumbing school. I have done residential plumbing for 8 years and commercial plumbing for 1.5 years.
