FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the volume, weight, item type, and access (stairs, distance, loading location). We provide fast quotes with photos. Pricing includes hauling, labor, and proper disposal/dump fees. Discounts may apply for curbside pickup or pre-bagged items.
- What is your typical process for working with a new customer?
With the photos you send us, we provide a clear quote. Then we confirm the time you selected, verify the items upon arrival, load everything safely, and haul it away for proper disposal. Payment is due at the end of the service.
- What advice would you give a customer looking to hire a provider in your area of work?
Choose a provider that offers clear communication, transparent pricing, and proper disposal. Ask if dump fees are included, if they can handle heavy items safely, and how quickly they can schedule the pickup. The lowest price is not always the best value if service and reliability are missing.