FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be transparent, competitive, and reflective of the quality we provide. Here are a few key points: • No Hidden Fees: All prices are clearly outlined upfront with no unexpected charges. • Flexible Options: We offer tiered pricing, customizable packages, or discounts for bundling services. • Value for Money: Our pricing reflects the expertise, premium materials, and support we deliver. • Special Offers: Keep an eye out for promotions or loyalty rewards that help you save. Let us know if you have any questions about pricing or need help selecting the best option for your needs!
- What is your typical process for working with a new customer?
We strive to make the process smooth and collaborative. Here’s what you can expect when working with us: 1. Initial Consultation: We start with a discussion to understand your needs, goals, and preferences. 2. Proposal/Plan Development: Based on the consultation, we provide a tailored plan, quote, or project outline. 3. Agreement: Once everything is clear and agreed upon, we finalize the terms and schedule. 4. Execution: We begin the work, keeping you updated and involved as needed. 5. Review and Feedback: After completing the project or service, we review the results with you and address any adjustments. 6. Ongoing Support: If applicable, we offer follow-up services, maintenance, or support to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
We bring over 25 years of experience in the industry, backed by a solid foundation of certifications and training: 1. Professional Certifications: We are Licensed and Insured General Contractors, EPA and RMGA certified, and HVAC Journeyman certified. 2. Specialized Manufacturer Certifications: We are certified by leading brands, including Mitsubishi and Trane, ensuring we are experts in handling their systems. 3. Extensive Experience: Decades of hands-on work have equipped us to deliver high-quality, reliable service across a wide range of projects. Our blend of experience, training, and certifications ensures you receive the best possible service. Let us know if you’d like more details about our expertise!