Big Brothers Home Services

Top Pro

Discounts available

$43/on-site estimate

(waived if hired)

Select a service

Zip code

Pipe issues

Repair urgency

A service call at your home will allow the pro to identify the issue and get you an accurate quote. They can usually do the job same-day.

Responds in about 2 hours

Introduction: Big Brothers is proud to be your community’s plumbing, drains, heating & air experts. With over 65 years of combined experience, our company was founded in 2020 with the goal to provide the best service to our Salt Lake City community members. We are Background checked, licensed and bonded. Our technicians wear shoe covers while in your home with a no mess left behind guarantee. We strive to provide services to ensure the health and safety of your home, business, and community. We aim to give back through sponsoring local schools, athletic programs, and events. We are dedicated to putting your family and our community first. Welcome to the Big Brothers Family!

Overview

Current Top Pro

Hired 164 times

2 similar jobs done near you

Background checked

12 employees

3 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

26 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

53 reviews

5

96%

4

0%

3

0%

2

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1

4%

Read reviews that mention:

Beth D.

Jul 19, 2022

·

Hired on Thumbtack

Cruz was a professional from start to finish. He is knowledgeable and kind and passionate about his job. He was kind when there was a misunderstanding on my part and came back to make it right (again, it was my mistake and he had nothing to make right.) My warranty is going to cover the repair and they don’t work with this company so i wasn’t able to use Big Brothers and Cruz but based on my experience i highly recommend this company and particularly Cruz.

Details: No, repair is not urgent • No, the building is not currently flooded • Other plumbing system issue • Part of a larger issue with the plumbing system • Townhouse

Plumbing Pipe Repair

Ray T.

Jun 14, 2022

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Hired on Thumbtack

We had family staying with us for the week. Late Sunday evening our sewer is backed up. I call several plumbing services that say they will try to have some one call us. I sent a message to Big Brothers Services and received a call back within a few minutes. I explained my problem and Donna Miles the office manager said I would get a call saying when they would be here. Received a call from Crux Soto, who said they were on the way. When they arrived, they were pleasant, and professional and went right to work. Crux explained what they were doing, and why they were doing it which made me feel relieved and grateful. My problem was fixed! AND, I have found who I can trust for any of my future plumbing needs. Thanks!!

Details: Yes, repair is urgent • Only one drain has issues • Clogging • House

Plumbing Drain Repair

Leroy J.

May 20, 2022

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Hired on Thumbtack

Very impressed with this plumbing outfit. They were able to save my house before the weekend. My water heater began to leak from the inside… The technician Jesus was very friendly and explained it would be more beneficial to replace the water heater with a new one and my water was back on and running in just over a hour. My hats off to you Big brothers home services

Details: Yes, the location has an existing heater • Gas tank (standard) • Other brand • Basement • House

Water Heater Installation or Replacement

Bryan E.

2 weeks ago

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Hired on Thumbtack

Everything about my experience was incredible! Dalyn was on time, he worked super hard and went above and beyond to fix a drain issue. He wasn’t pushy and didn’t try to sell me anything extra. I would recommend Big Brothers to anyone!

Details: No, repair is not urgent • Multiple drains have issues • Slow draining • House

Plumbing Drain Repair

Brianne P.

Nov 17, 2022

·

Hired on Thumbtack

Our technician Jesus was great. We couldn’t get our pilot light to start, and he was able to get it working fairly easily. He stayed to make sure it worked and talked about possible things that could be happening as well as potential issues we could still face. He was very open and answered lots of questions.

Details: Repair • No hot water • Part malfunctioning • Gas tank • Rheem • Basement • House

Water Heater Repair or Maintenance

Credentials

Background Check

Ryan Rooney

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Big Brothers Home Services, we offer honest upfront pricing before our work starts, so there are no surprises later. Our experts provide clear expectations of the services we will provide and are happy to answer any questions. You can find more information about our current offers and specials on our website and Facebook!
What is your typical process for working with a new customer?
New clients can expect to be welcomed into the Big Brothers Home Services community by our team. With our 24/7 services, we aim to be here when you need us. You will be notified when your appointment is confirmed and receive a phone call when your expert is on their way. We are always happy to answer any questions you may have!
What education and/or training do you have that relates to your work?
Our experts aim to be the most knowledgable and organized team in our industry. With our industry-leading training, we strive to continually perfect our trade to provide the best service possible. We welcome your feedback as an opportunity to grow. We would love for you to leave a review and let us know how we are doing!

Big Brothers Home Services

FAQs

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