Big Brothers Home Services

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Zip code

Drain problem

Repair urgency

Number of issue drains

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Why this pro?

Customers say this pro is quick, efficient, and knowledgeable, and they work on pipe installs and repairs as well as drain repairs. They’ve been in business for 5 years.

Summarized from the pro's profile. Review their profile for the latest.

About

Big Brothers is proud to be your community’s Plumbing, Drains, Heating & Air, Electrical experts. With over 65 years of combined experience, our company was founded in 2020 with the goal to provide the best service to our Salt Lake City community members. We are Background checked, licensed and bonded. Our technicians wear shoe covers while in your home with a no mess left behind guarantee. We strive to provide services to ensure the health and safety of your home, business, and community. We aim to give back through sponsoring local schools, athletic programs, and events. We are dedicated to putting your family and our community first. Welcome to the Big Brothers Family!

Overview

Hired 289 times

Background checked

12 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2023

2022

Services offered

Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

165 reviews

5

93%

4

1%

3

1%

2

0%

1

5%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Dave D.

2 weeks ago

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

Nate R.

Feb 27, 2026

•

Hired on Thumbtack

Your employee Frank is absolutely amazing. He is honest he shows and maintains integrity. He is positive looks for workarounds helps solve issues or problems with my plumbing. Worked very hard to please us. Communicates very well describing what the issues are and how to fix them. Most important to me is the fact that he is honest and shows high integrity doesn't work too fast. And doesn't work too slow. He was able to fix our problems for us the same day he came out. And it was a pretty intensive job. He is a valuable employee for you and your company. Represents you well. Thanks for having him come to our home.

Details: No, repair is not urgent • No, the building is not currently flooded • Part of a larger issue with the plumbing system • Townhouse

Plumbing Pipe Repair

Thinh D.

Jul 17, 2026

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

gail

Dec 22, 2025

•

From Google

Raul was excellent. He was very helpful and took time to explain things about our old house that we didn't understand at the time. He left us with fair estimates of what we need to repair long term and we will absolutely have him back again.

Big Brothers Home Services's reply

Thank you for your wonderful feedback! We're thrilled to hear that Raul provided you with excellent service and took the time to explain everything clearly. It's great to know you found the estimates helpful for your long-term plans. We look forward to seeing you again for any future needs!

Amber K.

Dec 17, 2025

•

From Google

Brandon, Porter and Alex were amazing in finding the problem and coming up with easy solutions. They have an amazing attitude and were very competent in their job. They most definitely need a big raise!

Big Brothers Home Services's reply

Thank you for your wonderful feedback! We are thrilled to hear that Brandon, Porter, and Alex provided you with excellent service and effective solutions. Your appreciation for their attitude and competence means a lot to us. We will certainly pass along your suggestion regarding recognition for their hard work. We look forward to serving you again in the future!

Credentials

Background Check

Ryan Rooney

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Big Brothers Home Services, we offer honest upfront pricing before our work starts, so there are no surprises later. Our experts provide clear expectations of the services we will provide and are happy to answer any questions. You can find more information about our current offers and specials on our website and Facebook!
What is your typical process for working with a new customer?
New clients can expect to be welcomed into the Big Brothers Home Services community by our team. With our 24/7 services, we aim to be here when you need us. You will be notified when your appointment is confirmed and receive a phone call when your expert is on their way. We are always happy to answer any questions you may have!
What education and/or training do you have that relates to your work?
Our experts aim to be the most knowledgable and organized team in our industry. With our industry-leading training, we strive to continually perfect our trade to provide the best service possible. We welcome your feedback as an opportunity to grow. We would love for you to leave a review and let us know how we are doing!

Big Brothers Home Services

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