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Professional Carpet Restoration LLC (PCR)

Contact for price
Work needed
Reason for repair

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

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Projects and media
About
We have over 10 years experience in the water damage remediation and steam carpet cleaning industry, servicing alexandria va, 22305 and the surrounding DMV areas. Our employees are trained in order to always provide top quality work. We love what we do, and always will do what we can to make you happy. Additionally, we use non-toxic, environemental friendly chemicals. What I like most about our job is being able to provide a service our clients feel comfortable referring.
Overview

Hired 7 times

Serves Alexandria, VA

Background checked

8 employees

17 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook, Instagram

Services offered
Work needed
Reason for repair

Tears rips

Water

Burned melted

Discoloration staining

Property type

Residential

Commercial

Reviews
Excellent 4.9

40 reviews

5

88%

4

10%

3

2%

2

0%

1

0%

Read reviews that mention:

pro avatar
Joshua D.

Nov 30, 2016

•

Hired on Thumbtack

Went with PCR after researching their services and they quoted me for a move-out carpet cleaning. Communication through Thumbtack was excellent. On the day of cleaning however, there seemed to be some sort of miscommunication on their end and I had to call to make sure they were coming out to clean the carpet. It didn't seem like they knew they needed to be out there but made plans and came out. The carpet cleaning was perfect and they removed some pretty ground in dirt. I'd use them again if I was in the area and would recommend calling them the day before to confirm your appointment if you go through Thumbtack.
Professional Carpet Restoration LLC (PCR)'s reply
Hello Joshua, thank you for your review. I apologize for the confusion. I'm very happy you liked our steam cleaning service, and that you would use us again. Have a great day!
Carpet Cleaning
pro avatar
Michelle r.

Dec 9, 2016

•

Hired on Thumbtack

All in all they came and did what they said they would do and the carpets seemed clean and they were all very nice but I have not used carpet cleaning service so I'm not sure how they would compare to any other company. I gave them a 4 star because I did find that communication was a barrier with the gentlemen that arrived at the home and the carpets seemed damp for a few days after they were done- not sure if that is normal.
Carpet Cleaning
pro avatar
Past Customer

Apr 17, 2021

•

From Google

I am very pleased with their job they performed in my home! The hard work and quality could be seen at the end of my carpet restoration. Really is a company who cares for their clients satisfaction. Great customer service i recommend them!
pro avatar
Past Customer

Apr 15, 2021

•

From Google

Professional Carpet Restoration did a terrific job, from responding promptly to my request for a quote and setting up a time, arriving on time (actually a little early) and doing a great jot of removing some tough stains from my living room carpet.Couldn't recommend them more highly
pro avatar
Past Customer

Mar 24, 2021

•

From Google

PCR diagnosed and repaired an issue with our subfloor. At each step of the process they provided outstanding communication and follow up. Our experience included needing to change an appointment time, which was handled flawlessly. Marvin was talented and quite professional in the way he took care of the job. I would definitely recommend PCR for anything carpet or floor related
Professional Carpet Restoration LLC (PCR)'s reply
Thank you so much. I am very happy you had a great experience. If you need anything else, we look forward to serving you.
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Immer Alvarado

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