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Move out cleaning
Window cleaning (interior),
Pets in home
Spiflee was able to schedule a same-day move-in cleaning for me after my scheduled service cancelled on the morning of the cleaning, and unlike other companies I called, didn’t upcharge for the same-day scheduling. Patricia and her team were amazing! They did a thorough deep clean - including scrubbing baseboard and window sills. They definitely cleaned the house as if it were their own and the quality showed through. I look forward to using them on future projects.Jun 9, 2019Verified
The cleaner that came to my 3 bedroom 4 bath house was outstanding.Jan 29, 2018Verified
Admittedly the house was dirty and full of dog hair. However the microwave didn't get cleaned nor the downstairs bath behind the door and around the door frame; I was able to spray some floor cleaner on those areas and swap up the dirt with paper towels using my foot. I think they would be better the 2nd time they come.Jul 9, 2017
Horrible! I got a call this morning from the cleaner that the house was "too dirty to clean", it's rental and vacant. She was screaming at me, very nasty.Jun 13, 2017VerifiedSpiflee | Maids of DC MD VA's reply
Hi Jan, We deeply apologize if you were unhappy with our communication with you earlier today. We absolutely should have called you directly instead of asking the cleaner to reach out to avoid any miscommunications. The home was not too dirty for us to clean, and we would have been happy to complete the cleaning. But, we wanted to inform you of two factors that would have inhibited us from completing a full move in/move out clean: 1) The unfinished basement was flooded when we arrived, so we would not have been able to clean that area until this was repaired. 2) A few rooms in the home were still occupied and not vacant. While we could clean around the items in those rooms, we wanted to be sure you were aware that they were occupied. Again, our apologies for not reaching out directly at first and for any miscommunication. If you would like us to complete the cleaning, please let us know. Otherwise, we sincerely hope you are able to find a cleaning service to meet your needs. Please let us know if there's anything you'd like to further discuss to make things right. Thank you, Kristina
The crew was very kind to my children. I really appreciated that. They did a great job. House is very clean!Jul 29, 2017Spiflee | Maids of DC MD VA's reply
Thank you, we are glad that you are satisfied with our work. Spiflee Team
- What should the customer know about your pricing (e.g., discounts, fees)?We offer flat rate, transparent pricing for our routine cleans. We also offer an hourly rate if you would like to customize your service.
- What is your typical process for working with a new customer?Simple. After you have booked with us, expect a call to both confirm your appointment and your goals for your house cleaning. The first call will be short but will help us get familiar with you so that we can learn how to best serve you while you get to know us and our process
- What education and/or training do you have that relates to your work?Each of our certified background checked professionals have extensive cleaning experience and follow a standardized process to ensure that each of your services meet our standards and yours.