FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price each job by the actual service and scope—not one universal hourly rate. The quote reflects the item count, size and weight, access, travel, crew, vehicle or rental, disposal, and any disassembly or reassembly. When the scope is clear, I provide one all-inclusive price before scheduling; if one important detail is still unknown, I explain the narrow range and exactly what could change it. No surprise add-ons.
- What is your typical process for working with a new customer?
For furniture moving, tell me what is moving, the pickup and destination, and the stairs, elevator, and parking access. Photos are helpful for oversized, delicate, or hard-to-describe pieces. I use that information to confirm the crew, rate or all-inclusive price, equipment, and availability before scheduling. On service day, my team protects the furniture and property, communicates throughout the job, and handles the agreed loading, transport, placement, and disassembly or reassembly.
- What education and/or training do you have that relates to your work?
I bring hands-on experience with residential junk removal, cleanouts, and heavy lifting with a focus on safe handling, efficient loading, and protecting the home during the process. I’m insured and background checked and regularly work in condos, townhomes, and HOA-regulated communities where care, communication, and professionalism are important.