FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on volume (junk removal) or time and scope (lifting/moving). Most jobs are confirmed upfront using photos so you know exactly what to expect before booking. If a job involves stairs, long carries, or oversized items, I’ll flag that clearly before we schedule — no surprises.
- What is your typical process for working with a new customer?
Most jobs start with a quick message and a few photos of the items or work needed. For junk removal or cleanouts, photos help me estimate how much space the items will take in the truck. For lifting or loading jobs, they help me understand the size, weight, and access (stairs or elevator). Once I review the photos, I confirm scope, pricing, and availability and schedule a time that works for you. On the day of service, I arrive on time, complete the work efficiently, and leave the space clean and organized before leaving.
- What education and/or training do you have that relates to your work?
I bring hands-on experience with residential junk removal, cleanouts, and heavy lifting with a focus on safe handling, efficient loading, and protecting the home during the process. I’m licensed and insured and regularly work in condos, townhomes, and HOA-regulated communities where care, communication, and professionalism are important.