FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
✔️ Honest, Upfront Pricing We keep pricing simple and transparent. No hidden fees, no surprise add‑ons, and no last‑minute changes you didn’t approve.
- What is your typical process for working with a new customer?
Friendly First Conversation We start by listening. You share your goals, ideas, and what you want to change in your kitchen or bath. We answer questions, explain options, and help you feel confident about the next steps.
- What education and/or training do you have that relates to your work?
🛠️ Hands‑On Industry Experience Our team is built on years of real remodeling experience — from kitchen and bath design to countertop fabrication and installation. We’ve completed hundreds of projects across Hampton Roads and northeastern North Carolina, giving us deep knowledge of local homes, materials, and construction standards.