- What should the customer know about your pricing (e.g., discounts, fees)?
Everyone pays the same - it's been $40 per hour since 2010, so as of Sept 1, 2021, I've decided to raise it to $50. Reduced rates for more than one person at a time (as long as they are covering identical material). People over the age of 85 get free tutoring......
- What is your typical process for working with a new customer?
There's a reason they contacted me, so I find out what they need right away. I make sure they are understanding what I try to explain to them. The only difference is, I back off on the humor until in my judgment they've been around me long enough to appreciate it.
- What education and/or training do you have that relates to your work?
Well, a Ph.D. in Organic Chemistry, 25 years teaching Chemistry at Community College, and (so far) about 12 years one-on-one tutoring in Math, Physics, Chemistry and Test Prep. (I also do English portions of the SAT, ACT, GMAT, etc.).