FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Nothing complicated about our pricing, we charge by the hour or portion of an hour with a minimum of one hour at each session. We have no extras, assessments, registration fees, or testing costs. We do not have contracts with our clients but depend on the high quality to maintain our customers.
- What is your typical process for working with a new customer?
We begin with an interview with the student's family, including the student. Our goal is to completely assess the area of need and match each student with the ideal tutor -- someone who is a good fit personally and professionally. Once the tutoring begins, our tutors and families provide us with ongoing feedback to ensure a high-quality result. We don't simply assign tutors and hope for the best. We follow up regularly to make sure every student is making progress. We do not charge for this home visit.
- What education and/or training do you have that relates to your work?
Yes, all of our tutors are licensed by the State of Virginia and as such have to maintain their education and developments in the industry. We also carry workers compensation insurance on all tutors for your protection