FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive and transparent pricing. Estimates are always free. We never charge hidden fees, and we’re upfront about labor, materials, and timeline. For larger projects, we’re open to phased work or flexible payment plans. Discounts may be available for bundled services or repeat customers.
- What is your typical process for working with a new customer?
We start with a free on-site consultation to understand your vision and needs. After that, we provide a detailed, written estimate outlining costs, materials, and the timeline. Once approved, we schedule your project and maintain open communication throughout. We don’t wrap up until you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our team has over a decade of hands-on experience in landscaping, hardscaping, general construction, and drainage solutions. We’re also trained to follow local building codes and safety protocols to ensure each job is done properly and professionally.