The Home Doctor

Free on-site estimate

Zip code

Roof size

New roof type

Insurance coverage

Responds within a day

Review Summary

Good 3.7

(71 reviews)

Customers say this pro offers excellent services and provides quick responses. Some customers report issues with pricing transparency and scheduling. Others praise the pro's professionalism and ability to handle various projects.

AI-generated summary of customer reviews

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Introduction

At The Home Doctor, we go beyond exterior improvements – we protect the health of your home. As a locally owned and operated business, our mission is simple: to provide you, our valued homeowner, with superior products and personalized service. Big Savings: 6/1/24 to 8/31/24 – 50% OFF Low-E Windows and Roofing TERMS AND CONDITIONS: This coupon applies to Fortis windows with TripleSilverLoE and GAF HDZ or UHDZ shingles with Low-E ThermaSheet underlayment. Valid for new contracts only, cannot be combined with other offers, valid on initial visit only, and has no cash value. Expires August 31st, 2024.

Overview

Hired 200 times

Serves Star Tannery, VA

Background checked

Verified business

License verified

40 employees

11 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Social media

Facebook, Instagram

Featured Projects

202 photos

GAF TIMBERLINE HDZ SG CHARCOAL
Roof Installation or Replacement

Specialties

New roof type

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Reviews

Good 3.7

71 reviews

5

52%

4

14%

3

9%

2

7%

1

18%

Read reviews that mention:

Sean R.

May 25, 2024

·

Hired on Thumbtack

I hired them through Thumbtack. They were phenomenal. Daniella was an exceptional, down to business kind of saleswoman. She gave me the information I needed to know, and didn't drag out the sales pitch. She let me talk through it with my wife after she left, and reach back out to finalize the deal. The installation was smooth, and the small things that went wrong, (forgot a screen, small Crack in one of the windows panes) were corrected very quickly. No complaints at all with them, THD was fantastic.

Details: Double hung (slides up and down) • Residential

Window Installation

Scott M.

Mar 24, 2018

·

Hired on Thumbtack

The owner, Phillip, was quick to respond and thoroughly answered all of my questions in the weeks leading up to the project. Their pricing was fair and competitive and he included a 25 year transferrable warranty with the new roof (other contractors offered non transferrable 6-10 year warranties). There was some initial miss-communication about including a skylight installation in the project and he assumed it was a replacement rather than new installation, but he honored his original quote and included the installation at no additional cost. His team promptly returned to repair a leak in one of the skylights a few weeks later and everything has been leak-free since. Overall very good experience and would recommend him to others needing full roof replacements.

Roof Installation or Replacement

Juliana B.

Apr 23, 2020

·

Hired on Thumbtack

Highly recommend The Home Doctor. Very professional, clean and fast. They are customer service oriented, knowledgeable and friendly. I had no knowledge about roofing. My sales rep guided me through the process answering all my questions

Details: Full roof replacement • Roof lifespan is over • Roof is cracked or damaged • Three stories • More than 30 years old • Asphalt shingles • Home

The Home Doctor's reply

Thank You Juliana! We are happy to hear that you had a positive experience with us. We strive to provide every customer top quality service and products. We look forward to working with you again in the future and we hope you enjoy your new roof!

Roof Installation or Replacement

JIM C.

Apr 15, 2020

·

Hired on Thumbtack

Choosing a company to work on your home can be a daunting task. After several quotes and interviews with other companies, I chose The Home Doctor. I met and spoke with Quintas to go over all the work to be done. He was patient as we explored all the options. I am very pleased with the work that was completed. Quintas was very responsive to all my questions before and as the work was being completed. The crew was exceptional. They arrived on time, worked hard and completed the job ahead of schedule. The job was to have taken 2 days, but was finished in 1. My repairs included replacing rather than repairing my existing roof on the rear addition to the main house, replacing gutters with new gutters with leaf guards, replacing fascia, trim, and replacing my attic vent (damaged by squirrels) with a new vent which was custom built on site. The crew cleaned up everything and even did me a favor and dislodged debris from under my solar panels. Again, I am highly pleased with the work and would definitely recommend Home Doctors

Details: Partial roof replacement • Roof is leaking or has water damage • Two stories • Less than 500 sq ft • 10 - 20 years old • Asphalt shingles • Home

The Home Doctor's reply

Thank You Jim! We are happy to hear that you trusted us to work on your home! The Home Doctor strives to provide our customers with top quality products and service. Thank you and we hope to work with you again in the future!

Roof Installation or Replacement

Charles B.

Feb 3, 2020

·

Hired on Thumbtack

Home Doctor installed a sliding glass door for me and I must say I was very happy with the end product. I did have a couple concerns immediately after the install but they didn’t let 24 hours go by before they addressed them all. Very pleased and will def use again for future projects !

Details: Exterior door (e.g. front door, patio door) • 1 door • Sliding glass • As recommended by professional • Yes, the new door replaces an existing door • No, I would like the pro's help in purchasing the door • Paint or stain the door • Install locks or hardware • Waterproofing • Weatherproofing (block drafts) • Home

The Home Doctor's reply

Thank you Charles. I appreciate you giving our team the opportunity to help out with your home, and I'm grateful to see that we were able to earn your support. Just let us know if we can be of assistance in the future.

Door Installation

Credentials

License

License Type: HIC – Contractor – Home Improvement (VA)

License verified on 1/31/2024

License

License Type: Home Improvement Contractor (MD)

License verified on 1/31/2024

Business Verified

The Home Doctor verified

Background Check

Tinetta Buard

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
With so many different options, styles, sizes, brands, colors, etc. - pricing can easily get confusing in our industry but we make it simple and easy to understand.
What is your typical process for working with a new customer?
We start with a quick, free, no-hassle quote good for 1 year. This process takes 30-60mins. We want to figure out what you need. When you are ready we schedule the work. Most jobs take just 1 day.
What education and/or training do you have that relates to your work?
We are always continuing our education. In order to bring you the best experience and products necessary we research tirelessly into new technologies and methods to save you time, money, and to make sure our customers stay satisfied for years to come.