FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
3-3-3 once I'm notified, within 3 minutes we make contact, within 3 days I visit the project site and within 3 weeks the project is completed. Quotes are performed using the latest in technology allowing us to show the customer each area being painted. On interior projects all areas are itemized line per line outlining the price for the Ceilings, Walls, Trim, Doors, Windows and any repairs, Wallpaper removal etc.. Exterior projects show price for pressure washing and prep and painting of the areas being quoted. Your quote is prepared print and emailed on the spot. You may select any area or item and likewise delay or not complete any area or item. We use this method so you can budget and plan accordingly to your needs and wishes.
- What is your typical process for working with a new customer?
Customers typically call our 24/7 live call center or notify us through Thumb Tack. Customers can also visit our web site to enter their request.
- What education and/or training do you have that relates to your work?
Our team attend seminars, pro-shows and workshops demonstrating new products and techniques. I worked in Architectural and Civil Engineering Design. My first degree was in Design Engineering. I successfully completed the Virginia Paint Contractors classes, EPA classes and earned a MBA.