FAQs
- What types of customers have you worked with?
We’ve worked with residential and commercial customers on projects of various types. As long as you have the dream, we have the team!
Blue Ridge Computer (Remote Services)
Introduction: For pricing, fees and other policies, please read below.
Welcome to Blue Ridge Computer – Your Trusted Remote Computer Support!
Are you in need of reliable computer solutions without leaving the comfort of your home? Look no further! At Blue Ridge Computer, we take pride in providing top-notch remote computer support that's prompt, effective, and tailored to your needs.
Our mission is simple – to deliver unparalleled expertise and exceptional customer care. Whether you're facing pesky software issues, hardware glitches, or simply need a little tech-savvy guidance, we've got you covered!
Why Choose Blue Ridge Computer?
1. Remote Convenience: No need to deal with the hassle of packing up your computer and bringing it to a shop. Our remote services bring the experts right to your screen, saving you time and effort.
2. Transparent Pricing: We believe in upfront pricing with no surprises. Prices start as low as $79.99 for unlimited service.
3. Customer Satisfaction Guaranteed: Your happiness is our priority. We go the extra mile to thoroughly assess and address your computer issues, ensuring you receive the exceptional service you deserve.
Contact Us Today!
Don't let computer issues slow you down. Reach out to us via Thumbtack, and let our team of skilled technicians work their magic remotely. Whether it's troubleshooting, virus removal, software installations, or general computer advice, we've got your back.
At Blue Ridge Computer, we're not just about fixing computers; we're about building lasting relationships with our valued customers. Join our ever-growing community of satisfied clients and experience the difference of reliable remote computer support.
Service Agreement & Policies:
All services are governed by our Service Agreement, viewable on our website at any time.
Marketing Communication:
By selecting Blue Ridge Computer through Thumbtack, you agree to receive marketing emails and texts related to our services and products. We respect your privacy and offer the option to opt-out at any time.
Choose Blue Ridge Computer – where expertise meets exceptional customer care. We're here for you every step of the way. Let's tackle your computer challenges together!
Overview
Current Top Pro
Hired 58 times
Background checked
1 employee
1 year in business
Payment methods
Pay on Thumbtack
Pay your pro simply and securely through the app.
This pro accepts payments via Apple Pay, Credit card, Google Pay, and Square cash app.
Social media
Featured Projects
4 photos
Specialties
Computer issue
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Computer type
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
26 reviews
5
96%
4
4%
3
0%
2
0%
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Read reviews that mention:
TJ C.
1 month ago
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Hired on Thumbtack
Hired on Thumbtack
You can’t fabricate Alex. He is the real thing. A to-be-trusted skilled IT professional who has off-the-chart expertise and interpersonal skills. His ability to break down complex IT information into examples and language I could follow and understand was extraordinary. He helped me achieve my goals of making my online identity more secure, my searches less tracked, and less data harvesting from my computer. His enthusiasm about what he does and his genuinely positive attitude just brightened my day.
Details: PC • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
John W.
Jul 16, 2023
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Hired on Thumbtack
Hired on Thumbtack
Blue Ridge Computer was able to successfully get my very old gaming laptop through a tricky & complex W7 to W10 OS upgrade that I *never* could have completed without hiring an expert like Alex at BRC. After clicking 'Submit" to Thumbtack, I got a call from BRC right away. Alex was super-flexible about getting the work completed, which I appreciated, because there were some logistical issues on my end that needed our patience to deal with. Not only was he able to get my circa 2011 17" Asus Rog G750JM all up-to-date, but Alex also took the time to scan and clean up the SSD & HDD for me after he completed the upgrade. Everything is running perfectly now...better than ever, actually! Most importantly, I have the access I have needed for some time to more up-to-date software that requires W10, which - up until working with BRC - has held me back from still getting the most value out of my legacy laptop. I definitely would recommend Blue Ridge Computer to my friends and family for any remote tech support/help desk requests they may have in the future! Thanks again, Alex!
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Blue Ridge Computer (Remote Services)'s reply
It was our pleasure! One of my favorite things is upgrading old systems and breathing new life into them!
If you have any further questions or concerns, feel free to reach out in the future.
-Alex
Computer Repair
Robert B.
Jun 29, 2023
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Hired on Thumbtack
Hired on Thumbtack
Spent a lot of time and showed great patience working with a computer illiterate. Solved the problem and the fee was more than reasonable
Details: PC • Desktop • Virus or malware • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
David J.
Jun 13, 2023
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Hired on Thumbtack
Hired on Thumbtack
Alex and Blue Ridge Computer are excellent to work with. Alex offers outstanding customer service and is very knowledgeable about computers and operating systems. He was able to fix my computer issues and do general maintenance that was long overdue, and he made some great recommendations based on my computer usage and needs. He explained everything throughout the process and was transparent on pricing and procedures. I will use him again for any problems and general care for my home and office computers. -David Joseph
Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Ricky M.
Jun 7, 2023
·
Hired on Thumbtack
Hired on Thumbtack
Alex did an excellent job in restoring my computer. He is very knowledgeable, patient and prompt. I would strongly recommend his services for any time of computer issues.
Details: PC • Desktop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Credentials
Background Check
Alexander Huffman