Southern Home Improvements & Beyond, LLC started in 2010and is a licensed Home Improvement contractor and holds a Master Plumbing license. We stand out by providing years of craftsmanship and exceptional customer service. We take pride in the skills and knowledge obtained over the years and the work performed on each and every job.
We enjoy the challenge of finding a solution to new home improvement and repair projects as well as assisting others with day to day home maintenance. Each and every project we work on allows us to increase skill set and further knowledge while having the pleasure of meeting and working with new people.
Overview
Hired 168 times
Background checked
License verified
1 employee
16 years in business
Business hours
SunClosedMon9:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pro status
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2021
2020
2018
2017
2016
Credentials
License verified
Plumber – Master
License state: VA
Background checked
Passed by James Mackinnon on Nov 30, 2022.
Services offered
Project type
Garbage disposal replacement
Garbage disposal installation
Disposal type
Continuous feed (common)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
117 reviews
5
93%
4
7%
3
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Read reviews that mention:
Tino T.
Jul 11, 2015
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Hired on Thumbtack
James was fantastic. Called before, arrived on time, looked at the job, confirmed the amount, completed job (installed a trap under garbagedisposal in our kitchen sink) in expected amount of time, wrote up a receipt and payment was made to him company. I would 100% recommend and will definitely use him again. Thanks.
Plumbing Drain Repair
Josh M.
Sep 3, 2019
•
Hired on Thumbtack
James was extremely professional. He responded to our inquiry quickly and was very easy to communicate with. Our disposal replacement went smoothly. Would recommend to anyone and will look to James again for any future jobs.
Details: Leaks • Less than a week ago • Continuous feed (most common)
Garbage Disposal Repair
Ali K.
Aug 12, 2017
•
Hired on Thumbtack
James has preformed an excellent job replacing my kitchen garbagedisposal. I will recommend him plus his quotes are very competitive.
Garbage Disposal Installation
Julia W.
Jun 24, 2017
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Hired on Thumbtack
I highly recommend James. He was personable and professional while replacing my garbagedisposal. Choose James for your next project!
Southern Home Improvements & Beyond LLC's reply
Thank you Julia, I look forward to helping you with your other home improvement projects when you are ready.
Garbage Disposal Repair
Crystal T.
Oct 4, 2015
•
Hired on Thumbtack
James was very professional and helpful. He installed my dishwasher very quickly and very well. He also helped me with lighting a pilot light for my gas fireplace. I highly recommend James for any plumbing services and will hire him in the future.
Southern Home Improvements & Beyond LLC's reply
Thank you Crystal, it was a pleasure to meet you too and I look forward to helping you in the future. Give me a call anytime if you have any questions or concerns.
Plumbing Drain Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Some jobs require an hourly rate while other jobs are a fixed rate. I am open to discussing pricing and working towards a rate that works for both of us.
What is your typical process for working with a new customer?
My process starts with a phone call to determine what the issue is. From there, I make an appointment to meet with the customer to either look at, or start, the project. I am very adamant about making sure myself and the customer are on the same page.
What education and/or training do you have that relates to your work?
I have been grateful to have been given many opportunities to work and train with professionals since my teenage years. I have also worked in multiple trades to expand my knowledge and skill set in the construction industry. From building houses to learning carpentry, the hands on work has been invaluable in my career.
Educational wise, I went to college to study Construction Management and have continued my studies by constantly reading books and articles on Construction Technology.