Five Star Bath Solutions of Richmond
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- Margaret D.
I didn't work with them. After I submitted the exact work I needed, they got back to me and I made an appointment. Then they called the night before the appointment and told me they only do bath/shower retrofits with their specific products. Just wrote this review to let others know that they are not general contractors so don't look to them for a bathroom remodel unless you are only looking for a bath/shower overlay surround.Jan 18, 2019Verified
- Sage B.
Rob Bethea is an exceptional human being and it is reflected in his work ethic. He is one of the nicest people I have ever met, which put me at ease having him and Leon in my home for a few weeks. Rob was courteous, professional and prompt. I had never worked with a contractor who was so diligent and whose smile was so contagious. He helped me create the bathroom of my dreams and it is truly spectacular. AND it was affordable. I HIGHLY recommend Five Star Bath Solutions of Richmond.Sep 7, 2017VerifiedFive Star Bath Solutions of Richmond's reply
Thanks, Sage. You were a pleasure to work with also!
- Ariel Gonzalez
Rob the teams of experts came on time and finished my shower in 1 1/2 days instead of 3. They are a great crew and left my bathroom clean and looking mighty nice!!!! Thank you and I hope for this guys do other jobs for me in the future! Outstanding job and motivation.Jan 3, 2019Review from Google
- nestor alonso
Disable Veteran applied for a Home Improvements and Structural Alterations (HISA) Grant from the Veterans Administration to have a Tub to Shower make over in my bathroom and contacted Five Star Bath Solutions of Richmond for an estimate. Mr. Darren Hawker gave an outstanding presentation of their procedures, materials and an estimate within my budget limitations and from four other estimates I selected Five Star Bath Solutions of Richmond. The work performed by Leon and David was incredible. Their professionalism and knowledge transformed my shower into a Americans with Disabilities Act (ADA) standards safe and yet elegant and modern for me and my wife to enjoy for many years to come. All this personally supervised by Mr. Rob Bethea General Manager of Five Star Bath Solutions of Richmond who was always a phone call away to answer any questions.Sep 21, 2018Review from Google
- Brenda Mujahid
Rob and his team transformed my bathroom from a disaster area to a thing of beauty. I just love everything about it, particularly the sink which is a beautiful marbled gray that matches the new flooring. Rob was very patient and was always glad to answer any questions during the process. The bathroom was done in just 3 short days which is pretty amazing considering the amount of work that needed to be done.Jun 29, 2018Review from Google
- What should the customer know about your pricing (e.g., discounts, fees)?We pride ourselves on transparent pricing. We don't want you to overbuy or underbuy. You decide what you need!
- What is your typical process for working with a new customer?We offer free in-home design consultations and deliver an estimate that is good for one year.
- What education and/or training do you have that relates to your work?All of our installers are factory trained and pass qualification exams before they are sent out on a job.