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Five Star Bath Solutions of Richmond

Remodel reason
Work needed
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About
Thanks for your request - we would love to help with your bathroom job! Five Star Bath Solutions is Richmond’s premier bathroom remodeling specialist. We deliver high quality options at a lower price than most contractors in our area. We would like to provide a free onsite estimate to give you the most accurate price quote for the job - every job is different. Please let us know your availability by doing one of the following: 1. Reply to this message and we will get back to you right away 2. Call us by clicking the phone number on our profile We come highly recommended! We love creating dream bathrooms for our customers at an affordable price. So much fun to create bathroom remodels and deliver a professional experience to our customers. We aim to exceed expectation!
Overview

Hired 10 times

Background checked

8 employees

30 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Google Pay.

Social media

Facebook

Services offered
Work needed

Repair of existing bathroom tiles or flooring material

Repair of existing bathroom cabinetry or fixtures

Install bathroom tiles or flooring

Install bathroom cabinets or fixtures

Remodel reason

Update style

Replace fixtures

Accessibility / ADA upgrade

Property type

Residential

Commercial

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

28 reviews

5

93%

4

4%

3

0%

2

0%

1

3%

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Read reviews that mention:


pro avatar
Sage B.

Sep 7, 2017

•

Hired on Thumbtack

Rob Bethea is an exceptional human being and it is reflected in his work ethic. He is one of the nicest people I have ever met, which put me at ease having him and Leon in my home for a few weeks. Rob was courteous, professional and prompt. I had never worked with a contractor who was so diligent and whose smile was so contagious. He helped me create the bathroom of my dreams and it is truly spectacular. AND it was affordable. I HIGHLY recommend Five Star Bath Solutions of Richmond.
Five Star Bath Solutions of Richmond's reply
Thanks, Sage. You were a pleasure to work with also!
Bathroom Remodel
pro avatar
Margaret D.

Jan 17, 2019

•

Hired on Thumbtack

I didn't work with them. After I submitted the exact work I needed, they got back to me and I made an appointment. Then they called the night before the appointment and told me they only do bath/shower retrofits with their specific products. Just wrote this review to let others know that they are not general contractors so don't look to them for a bathroom remodel unless you are only looking for a bath/shower overlay surround.

Details: Repair of existing bathroom tiles or flooring material • Installation of new bathroom or flooring material • Installation of new bathroom cabinetry or fixtures • No plumbing fixtures will be relocated • Yes, electrical will need to be relocated • Already have plans - just need installation • Update the bathroom's look • Replace bathroom furniture and fixtures • Family (full bathroom shared by everyone) • Residential

Bathroom Remodel
pro avatar
Marlene F.

Dec 8, 2017

•

From Google

My bathroom was just finished last week and it looks beautiful! The price was great and working with Rob, Leon, and Mike was wonderful! They were very helpful and assisted with many requests that are not normally part of their routine business. I highly recommend them for bathroom remodel!
pro avatar
Jenn

Aug 1, 2017

•

From Google

Couldn't be more pleased with my bathroom remodel with Five Star! I received a few quotes , but the decision to work with Five Star was made extremely easy since the cost was extremely fair and the owner Rob Bethea gave me some advice and insight on what would be the best "solution" for the way my bathroom was configured and the look that I wanted. Turns out that the job was done at the cost he quoted and in the time that he said it would be. It's hard to find a contractor that does what they say they'll do and stays on top of the deadline. I'd definitely recommend them to friends and family.
pro avatar
Sarah M.

Jan 16, 2018

Amazing work done by an amazing company! I can't say enough great things about the whole experience-- I had a very problematic basement bathroom, and Rob and his team were so helpful and supportive in overhauling the whole thing!
Credentials
Background Check

Robert Bethea

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