Five Star Bath Solutions of Richmond

Offers remote services

Discounts available

Offers remote services

Discounts available

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Electrical relocation

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Introduction: Thanks for your request - we would love to help with your bathroom job! Five Star Bath Solutions is Richmond’s premier bathroom remodeling specialist. We deliver high quality options at a lower price than most contractors in our area. We would like to provide a free onsite estimate to give you the most accurate price quote for the job - every job is different. Please let us know your availability by doing one of the following: 1. Reply to this message and we will get back to you right away 2. Call us by clicking the phone number on our profile We come highly recommended! We love creating dream bathrooms for our customers at an affordable price. So much fun to create bathroom remodels and deliver a professional experience to our customers. We aim to exceed expectation!

Overview

Hired 10 times

Background checked

8 employees

26 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay

Social media

Facebook

Featured Projects

39 photos

Complete Bathroom Remodel
Bathroom Remodel

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

16 reviews

5

88%

4

6%

3

0%

2

0%

1

6%

Read reviews that mention:

Margaret D.

Jan 17, 2019

·

Hired on Thumbtack

I didn't work with them. After I submitted the exact work I needed, they got back to me and I made an appointment. Then they called the night before the appointment and told me they only do bath/shower retrofits with their specific products. Just wrote this review to let others know that they are not general contractors so don't look to them for a bathroom remodel unless you are only looking for a bath/shower overlay surround.

Details: Repair of existing bathroom tiles or flooring material • Installation of new bathroom or flooring material • Installation of new bathroom cabinetry or fixtures • No plumbing fixtures will be relocated • Yes, electrical will need to be relocated • Already have plans - just need installation • Update the bathroom's look • Replace bathroom furniture and fixtures • Family (full bathroom shared by everyone) • Residential

Bathroom Remodel

Sage B.

Sep 7, 2017

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Hired on Thumbtack

Rob Bethea is an exceptional human being and it is reflected in his work ethic. He is one of the nicest people I have ever met, which put me at ease having him and Leon in my home for a few weeks. Rob was courteous, professional and prompt. I had never worked with a contractor who was so diligent and whose smile was so contagious. He helped me create the bathroom of my dreams and it is truly spectacular. AND it was affordable. I HIGHLY recommend Five Star Bath Solutions of Richmond.

Five Star Bath Solutions of Richmond's reply

Thanks, Sage. You were a pleasure to work with also!

Bathroom Remodel

Thumbtack Customer

Jan 3, 2019

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From Google

Rob the teams of experts came on time and finished my shower in 1 1/2 days instead of 3. They are a great crew and left my bathroom clean and looking mighty nice!!!! Thank you and I hope for this guys do other jobs for me in the future! Outstanding job and motivation.

Thumbtack Customer

Sep 21, 2018

·

From Google

Disable Veteran applied for a Home Improvements and Structural Alterations (HISA) Grant from the Veterans Administration to have a Tub to Shower make over in my bathroom and contacted Five Star Bath Solutions of Richmond for an estimate. Mr. Darren Hawker gave an outstanding presentation of their procedures, materials and an estimate within my budget limitations and from four other estimates I selected Five Star Bath Solutions of Richmond. The work performed by Leon and David was incredible. Their professionalism and knowledge transformed my shower into a Americans with Disabilities Act (ADA) standards safe and yet elegant and modern for me and my wife to enjoy for many years to come. All this personally supervised by Mr. Rob Bethea General Manager of Five Star Bath Solutions of Richmond who was always a phone call away to answer any questions.

Thumbtack Customer

Jun 28, 2018

·

From Google

Rob and his team transformed my bathroom from a disaster area to a thing of beauty. I just love everything about it, particularly the sink which is a beautiful marbled gray that matches the new flooring. Rob was very patient and was always glad to answer any questions during the process. The bathroom was done in just 3 short days which is pretty amazing considering the amount of work that needed to be done.

Credentials

Background Check

Robert Bethea

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves on transparent pricing. We don't want you to overbuy or underbuy. You decide what you need!
What is your typical process for working with a new customer?
We offer free in-home design consultations and deliver an estimate that is good for one year.
What education and/or training do you have that relates to your work?
All of our installers are factory trained and pass qualification exams before they are sent out on a job.

Five Star Bath Solutions of Richmond

FAQs

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