FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, upfront pricing before any work begins. Smaller jobs are billed at flat rates, while larger projects receive detailed written estimates. We never add hidden fees — and we occasionally offer seasonal discounts and financing options to make home improvements more affordable.
- What is your typical process for working with a new customer?
We start with a quick call or message to understand your project goals. Then we schedule an in-person or virtual visit if needed, provide a written estimate, and review the scope and timeline together. Once approved, we collect a small deposit and get your project on the schedule. Our goal is to make the process simple, transparent, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Our team combines over 10 years of hands-on experience in home improvement, carpentry, and remodeling. We’ve completed professional trade training and continuously update our skills to stay current with modern materials, tools, and safety standards.