FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My rates are charged by the foot or by the hour. Smaller areas to clean are charged by the hour and bigger areas are charged by the square foot. Other factors that determine what I charge is the frequency of cleaning needed, the size of the home, what type of cleaning is needed (light/heavy), and how many people or pets are in the home.
- What is your typical process for working with a new customer?
I first acknowledge that new clients deserve the right to be represented by a company that can do the job with accuratcy, fairness, and honesty. The client need to be heard and satisfied with immediate results of what you do for them.
- What education and/or training do you have that relates to your work?
I have worked for many hotels, residential home owners, my own home, and cleaning convenient stores. I'm in college to obtain a business degree, I get mentored by SCORE, and the Small Business Administration for minorities/women. I also presently take classes offered by SBA for my business success.