FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our hourly rates are competitive with any other company in the area, but convenience is invaluable. If you visit our website, you will see weekly specials.
- What is your typical process for working with a new customer?
Our door-to-door service comes directly to your home or small business quickly. This saves you time because in many cases your computer(s) may be serviced the same day we arrive. We never charge for deliveries or pick-ups.
- What education and/or training do you have that relates to your work?
We have over 35 years of experience in sales, repairs, upgrades and maintenance of residential and small business Personal Computers in the Greater Roanoke Valley.