Jett Cleaning Services

Roanoke, VA

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About this pro

How does your business stand out?

We don't charge by the hour,our rates are fixed so we don't leave without touching every corner of The job site. We are a family owned local business and treat yours like it's ours and show our pride in every job we do. All employees go through a back ground check.

What do you enjoy about the work you do?

Serving people and building long lasting relationships with our customers is our mission.

Location

Roanoke, VA 24012

Background check

Complete

Years in business

2

Number of employees

12

Times hired on Thumbtack

122

Reviews

66 Reviews
  • April N. Jul 28, 2017
    House Cleaning (One Time)
    Verified Review
    This was an amazing service. Easy to work with, excellent job, worth every penny.
  • T. C. Jul 17, 2017
    House Cleaning
    Verified Review
    The cleaning crew was excellent and very professional. The lead, Shay, was very non responsive and did not follow thru on the business side of her agreement. Raised her voice and felt that her situation superseded her business obligations. Recommend some customer service training. I wpuld not recommend her to clean put a hamster cage. (Military beware)
  • Briana R. Jun 12, 2017
    House Cleaning
    Verified Review
    She was on time, had good conversation, and the quality of her work was AMAZING!!!!
  • Paula C. Oct 19, 2016
    House Cleaning
    Verified Review
    Reliable and good
    Signed up for regular cleaning service. Comes every three weeks and that is perfect for a house occupied by just my husband and myself. reliable and good.
  • Shelli S. Aug 19, 2016
    Deep or Spring Cleaning
    Verified Review
    We were in an immediate need and they fit us in the next day, late aternoon, and stayed late to get the job done. Excellent job. Our house was move-in ready.
  • April S. Aug 16, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Jett cleaning service was great! The ladies did an awesome job cleaning our new house. I loved the fact that I knew our house was clean and sanitized when we moved in.
  • Donna H. Aug 3, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great job!
  • Rosalinda D. Aug 2, 2016
    House Cleaning (One Time)
    Verified Review
    She did a moved out, cleaning blinds, windows, appliances, everything. She was very reliable, and thorough. I am very pleased.
  • Nancy W. Aug 1, 2016
    House Cleaning (One Time)
    Verified Review
    The ladies helped me out at the last minute before my mom came home from the hospital. They worked hard and did a great job. Very happy with the company.
  • Annie B. Jul 20, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Really kind, they had an issue with their vehicle, but resolved it quickly and cleaned very well!
  • Beth H. Jul 19, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Very helpful and thorough!!
  • Nathaniel F. Jul 15, 2016
    House Cleaning (One Time)
    Verified Review
  • Lezlie L. Jul 9, 2016
    House Cleaning (One Time)
    Verified Review
    Absolutely outstanding service. The women who cleaned stayed from 9:30-2:30 deep cleaning my house and they didn't leave anything untouched. I would definitely use this service again. I highly recommend this company.
  • Ken K. Jun 30, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Cleaning service was outstanding. But, It seems Thumbtack dropped the ball on this request. I did not get an email from Thumbtack that Jett Services was interested until almost 24h after their interest was submited. Fortunately, Jett Cleaning Services was willing to work around their busy schedule and get the job done with relatively short notice (we needed the job done within 12 hours of contacting them. They did a great job!
  • Vicki L. Jun 27, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Jett did a great job. She even sent pics of her progress! Very thorough very professional.
  • Nick J. Jun 26, 2016
    Commercial Cleaning
    Verified Review
  • Sara H. Jun 24, 2016
    House Cleaning
    Verified Review
    I rarely post reviews. I'm new to the area and was having trouble finding a regular cleaning service. I was so excited when I saw all these 5 star reviews. I'm young but my income allows me to have a regular cleaning service and I live alone in a very small apartment so my place isn't very hard to clean. We agreed on 10am since I leave for class and work then. Unfortunately they showed up earlier and had to wait because I had to shower and get ready for work and my apartment being so small it would be impossible for them to properly clean with me here. When I came home it initially looked great but I was heading out so didn't get to properly look. Upon coming home I saw that the couch still had a lot of lint on it since it is micro fiber I can see the vacuum marks and could tell it wasn't vacuumed. Also my floor still had a few marks that I left just to make sure that they mopped it which obviously wasn't done. I am not sure if it's cause I'm young or something that they thought this was okay. I did reach out and the woman was very apologetic and the lady who came back did an awesome job vacuuming my couch. I ended up just mopping myself. For $75 plus tip I expected it to be a lot better. I will be here for at least another year though so I would probably rehire them if I could have that women or some one else back here. Because like I said the women who I spoke with was very nice and apologetic. I just want quality work. If I do rehire I will try and revise or update my review.
  • Heather K. Jun 18, 2016
    House Cleaning (One Time)
    Verified Review
    Great job! Would definitely use again!
  • Connie F. Jun 4, 2016
    House Cleaning
    Verified Review
    Two people were assigned to clean my house and they worked non-stop for over 5 hours. My house sparkled when they were done. It is now cleaner than when I moved in. I will be using this service again and highly recommend them to everyone. The price is more than fair and the service is beyond expectations.
  • Janet B. Jun 1, 2016
    Deep or Spring Cleaning
    Verified Review
    Jett Cleaning did a deep cleaning service on our house, and I am very pleased with the job they did. They communicated well with me before the job, and all my expectations were very well met. I would certainly have them back.
  • Bahadir O. May 19, 2016
    Apartment Cleaning
    Verified Review
  • Joanna S. May 18, 2016
    House Cleaning
    Verified Review
  • Derek B. May 18, 2016
    Apartment Cleaning
    Verified Review
    Totally excellent job! Was a bit hesitant to hire online but they were totally awesome and professional. Would definitely recommend them to anyone.
  • Paul A. May 14, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Terri P. May 10, 2016
    House Cleaning (One Time)
    Verified Review
    They were very thorough and the house smelt and looked great. It was a big job and took a little while to do but I couldn't have been more pleased. I would definitely recommend their services.
  • CJ K. May 3, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Dana F. May 3, 2016
    Deep or Spring Cleaning
    Verified Review
  • Jeff H. Apr 15, 2016
    House Cleaning (One Time)
    Verified Review
    Shay was very easy to work with and her crew did a great job
  • Courtney S. Apr 14, 2016
    Apartment Cleaning
    Verified Review
    I can't even believe the job Shay did! I didn't really know what to expect as I have never used a cleaning service before but I was desperate. I just moved into this home and did not appreciate the condition it was left in. The kitchen and bathroom were truly gross. I bought a tub mat just so I could avoid touching the actual bottom. I didn't cook in the oven or put some dishes away because I didn't want them to touch the applicances. I came home to a miracle! The oven was IMMACULATE. It literally looked new. The tub was so clean. I now feel comfortable in my home. I will absolutely 100% use them again. So sweet and quick to get my home scheduled. Thank you!!!!
  • Melissa D. Apr 14, 2016
    Deep or Spring Cleaning
    Verified Review
    They did a great job! Payed close attention to details! They did not rush through! I'm highly satisfied!
  • Tammi C. Mar 14, 2016
    House Cleaning (One Time)
    Verified Review
    Sebnem did an outstanding deep clean of our house today. Price and service was wonderful. I highly recommend her.
  • Wendy G. Mar 9, 2016
    House Cleaning (One Time)
    Verified Review
    They were fast and efficient and our home was clean enough for the Queen herself! I will absolutely use them again and would refer them to anyone else looking for a professional cleaning company.
  • Stacy P. Feb 10, 2016
    House Cleaning
    Verified Review
    great experience. Thank you
  • Ethan S. Jan 15, 2016
    House Cleaning (One Time)
    Verified Review
  • Lisa H. Dec 19, 2015
    House Cleaning (One Time)
    Verified Review
    We hired them to do a deep cleaning of our boys' house at school. They did a great job! They arrived when expected and were very friendly and thorough. We have hired them for repeat cleanings!
  • Quinton K. Dec 17, 2015
    Apartment Cleaning
    Verified Review
    The professionalism that was extended to my family was outstanding. They were on time, attention to detail and further more their prices were exceptional! I would recommend this company for cleaning services 10 times out of 10. Thank you again!
  • Ruth W. Dec 11, 2015
    House Cleaning
    Verified Review
    his was the first time they cleaned for me. Overall, they did good job. I was pleased with what I observed when I got home. There are a couple of things we can talk about when they come again. I was very satisfied.
  • Margaret T. Dec 7, 2015
    Deep or Spring Cleaning
    Verified Review
    Awesome!!!!!!!!
  • Annette S. Dec 4, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Sebnem J. Dec 4, 2015

    Thank you.

  • Vivian T. Nov 22, 2015
    House Cleaning (One Time)
    Verified Review
    Shay did a FANTASTIC job deep cleaning my apartment, it looks clean like the first day I moved in! She's very friendly, professional, and easy to talk to. I highly recommend her for ANY cleaning services. I would certainly hire her again for any future cleaning services.
  • Travis W. Nov 12, 2015
    House Cleaning (One Time)
    Verified Review
  • Shelly M. Oct 26, 2015
    House Cleaning
    Verified Review
    Great first impression! Very cordial and laid out her expectations well. We are fortunate to have her in the area.
  • Connie G. Oct 24, 2015
    House Cleaning (One Time)
    Verified Review
    Very nice lady. Did a wonderful job. I will be using her service on a regular basis now.
  • Kim A. Oct 19, 2015
    Jett Cleaning does a wonderful job on our dental office in Blacksburg, VA
  • Elizabeth H. Oct 4, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Deep cleaning at my apartment I lived in for over 3 years. Very prompt and worked quickly and friendly. Thanks. I will recommend your services to all I know!
  • Karen P. Oct 1, 2015
    House Cleaning
    Verified Review
    Shay just left and she is coming back on a regular schedule. This was our first meeting and she is very good. I hope this will be the beginning of a lengthy set up. My house looks great!
  • Sarah T. Sep 28, 2015
    House Cleaning (One Time)
    Verified Review
    Shay and her mom did a wonderful job cleaning our new home. They took a home that had been vacant for months and made it look wonderful. There were area's i didn't even notice were dirty! I would hire her again in a heartbeat.
  • Barry W. Sep 27, 2015
    Move-in or Move-out Cleaning
    Verified Review
    I had Shay and her team come clean a vacant house I just purchased that had sat vacant for over a year and was very dirty. They did an amazing job and we will definitely be using them again when we get settled into the house on a regular basis!
  • Elizabeth S. Sep 27, 2015
    Move-in or Move-out Cleaning
    Verified Review
    The cleaners were very thorough and did a great job, my house has never been so clean! It smells good too. They were also friendly!
  • Susan W. Sep 27, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Hired them to come in and clean my new to me house that was left nasty by previous owners. Their response time was fantastic-2 days after I called them. Arranged their schedule to hit before the carpet cleaning. They cleaned the appliances, kitchen, baths, cabinets, base boards, etc and I was AMAZED at the job they done. At very fair price. Would HIGHLY recommend them to anyone.
  • Diane K. Sep 22, 2015
    House Cleaning (One Time)
    Verified Review
    Delightful
  • Carol G. Sep 9, 2015
    I was always informed when the cleaners would be at the house. They wanted me to walk them through the house and explain everything I wanted to have cleaned. I was asked to go through the house after the cleaning to make sure they had done everything the way I wanted. The stove was cleaned so nicely, and they pointed out that one of the filters was filthy and needed to be replaced. They did an excellent job of cleaning. It was very thorough. They are very reliable and excellent cleaners. I would highly recommend them. I thought they were extremely fair in their prices. I would definitely use their cleaning service again.
  • Mary K. Sep 9, 2015
    House Cleaning (One Time)
    Verified Review
    Shay was wonderful about contacting me right away. Her quote was the first to come in and was what I was looking to pay. She was willing to work with my schedule and even had an opening sooner than I thought. I had a family emergency come up and had to cancel. Otherwise I rate her highly and will call when things settle down at home! Thank you Shay!
  • Greg M. Sep 5, 2015
    Move-in or Move-out Cleaning
    Verified Review
    I needed to put property on market and can't beat the quick response and quality.
  • Tyler B. Sep 4, 2015
    House Cleaning (One Time)
    Verified Review
  • Pat H. Sep 2, 2015
    House Cleaning (One Time)
    Verified Review
    If you choose someone else to do your job, you're making a mistake!
  • Nina C. Aug 26, 2015
    House Cleaning (One Time)
    Verified Review
    The house cleaning was thorough and we'll done. I would recommend this service to anyone. Thanks
  • Jake W. Aug 18, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Shay was fantastic and managed to turn what was originally a dirty apartment into a spotless one! She was flexible with times and the quality of the job represented fantastic value for money! Thanks and best of luck for the future :)
  • Debbie M. Aug 13, 2015
    Move-in or Move-out Cleaning
    Verified Review
    We used them to clean out son's apartment when he moved out. They were great to work with, very responsive and thorough. Would recommend highly!
  • Ryan G. Aug 8, 2015
    Move-in or Move-out Cleaning
    Verified Review
    One of the finest cleaning jobs I have ever experienced. Not only do you get a nice clean house, you also get some good conversation. Fantastic service
  • Cathy M. Aug 4, 2015
    Great job on 4 bedroom townhouse previously occupied by 4 young men. Shay was on time and prepared including our checklist for the job. She even did things not on our list. Will use them again!
  • Barbara J. Jul 24, 2015
    House Cleaning (One Time)
    Verified Review
    Fantastic service! Hired for a light cleaning for a 3 bedroom home, the cleaning, communication, and professionalism were top notch!
  • Joshua E. Jul 22, 2015
    House Cleaning
    Verified Review
    My house looks absolutely gorgeous! Sebnem did a fantastic job with the deep clean I ordered from her. She did the windows, floors, carpets, bathroom, and even did laundry. I am so pleased, and I will be asking her to return weekly!
  • AJ B. Jul 20, 2015
    House Cleaning (One Time)
    Verified Review
    Really great job! She was on time and cleaned a lot in only 2 hours. Would definitely recommend!
  • Clint H. Jul 6, 2015
    I hired her for weekly cleaning, I work night shift and I love the days she come to clean ,my house would smell so fresh when I come home and she even cook for me at times. I highly recommend her.
  • Missy W. Jul 6, 2015
    I hired them for deep cleaning before I got my new furniture in and they did a great job. From my walls down to base board everything wiped clean Looking like I moved in to a brand new house. I highly recommend her and her crew.

Q&A

What types of customers have you worked with?
I work with individuals, real estate companies, businesses, dentist office and health care centers.
What advice would you give a customer looking to hire a provider in your area of work?
Providing as much details as possible about the job is always best to get the right quote and the best service. Contact the professional in any ways possible for details as we would try our best to give our customers the right price without seeing the property and its not that easy.