- What should the customer know about your pricing (e.g., discounts, fees)?
We price every project independently because all jobs are different. We look at every project thoroughly, take accurate measurements, pictures, etc. and propose the correct products and services for the customer needs. After a clear scope of work is established, we estimate materials, labor, equipment needed, etc, and price each job accordingly. Our pricing is extremely competitive with factory direct products and experienced and efficient labor personnel.
- What is your typical process for working with a new customer?
We meet with customers and LISTEN to their needs and desires for the remodeling project. We try to help them clarify the scope of work desired and a realistic budget for the project. We then prepare a detailed proposal based on the discussions. The proposal includes the scope of work, time range to complete the work, and price for the project.
- What education and/or training do you have that relates to your work?
I have a Bachelor of Science in Business from Virginia Commonwealth University. I was a manufacturer representative for 13 years and had extensive training. I have owned Cavalier Enterprises, Class A Contractor, for 21 years and have received numerous certifications such as IICRC Water Damage Certification, Army Corp. of Engineers, Lead paint certification, Armstrong World Industries, Shaw Industries, Tarkett, Milliken. and many more. We have the top VA State Class A Contractor certifications and training.