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Move out cleaning
Window cleaning (interior),
Pets in home
These little ladies had their work cut out for them and they SHINED through it all! They were not only flexible but they went the extra mile when the time frame changed and we had to reschedule . These ladies were so patient and kind in their delivery of services weather on the phone or in the house itself. The house looks amazing and spotless in all corners. They really are Hero’s!! We look forward to seeing y’all again. We are also interested in cleaning after each AirBnB client so please give me a call when y’all have time!Jul 27, 2018Verified
My house is so clean! The cleaners were super sweet and I’m so happy with the quality!Feb 21, 2018VerifiedHome Clean Heroes's reply
Thank you very much Shannon for taking the time to write us a review. We love when we are able to please our customers! We hope to continue to be able to save you from future cleaning!
Wonderful ladies cleaning my house. they did a great job and I am so grateful my house is finally been cleaned so wellAug 9, 2017VerifiedHome Clean Heroes's reply
Thank you Cindy. We love it when we have happy customers! Looking forward to being able to service your home again soon!
Home Clean Heroes did a great job on my home. The ladies were really nice & very professional. They were fine being left alone with my dogs in the house. I felt comfortable letting them into my home while I was at work. When I came home, the place looked great! Ceiling fans were dusted, base boards, all the little things I don't have time to do myself. I would definitely recommend them & plan to use them again!Oct 12, 2017VerifiedHome Clean Heroes's reply
Thank you Angel! We appreciate you taking the time to leave us a review and are looking forward to future services and saving you from cleaning! :)
The team that came to clean my house was meticulous, very friendly, and extremely professional. Absolutely loved them!!! I wish I got all of their names, so I could give them each a shout out. Definitely will be booking them again.Aug 29, 2017VerifiedHome Clean Heroes's reply
Thank you for taking the time to write this review Sierra. We are looking forward to cleaning your home for future services!
Donna Denise Morris
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing can vary widely based on the specifics of a home, but for the most part pricing is dependent on the square footage of a home or commercial property and the type of cleaning service being requested; i.e. initial/deep cleaning, a re-occurring service, a move in/move out clean, or even a pre/post party clean. We can provide a complimentary in-home estimate or in most cases provide an estimate over the phone.
- What is your typical process for working with a new customer?Customer service is a top priority at Home Clean Heroes, and we strive to build a positive and trusting relationship with our customers from the first conversation. We first try to understand exactly what you are looking for in regards to service and what the cleaning preferences are. Our goal is to clean your home the way you like it cleaned, so every detail counts. After we’ve gathered all of the pertinent information, we pick a date for the first cleaning. We’ll figure out the best service solution for your goals, whether that be a weekly, bi-weekly or other service – and we won’t lock you into a contract. After your service is complete, we always follow-up within a day or two to make sure that you are happy; your happiness is our number one priority!
- What education and/or training do you have that relates to your work?All of our Heroes are thoroughly trained and vetted before entering a home, and on-the-job training continues for the first few weeks after their start date. Training covers not only the mechanics of cleaning but also the importance of professionalism with a focus on customer service. Home Clean Heroes is bonded and insured, and each of our grime-fighters must pass an extensive background check to ensure that we provide professionals that you can trust.