Home Clean Heroes
Home Clean Heroes

Home Clean Heroes

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Home Clean Heroes is committed to cleaning up your home and freeing up your schedule. Experience our super-powered service, refreshingly simple scheduling, and your very own friendly team of professional grime-fighters whose duty is to make your life easier— and cleaner. Our mission is to defend your free time, so you can spend it on the things that matter most. Home Clean Heroes is committed to cleaning up your home and freeing up your schedule. Experience our super-powered service, refreshingly simple scheduling, and your very own friendly team of professional grime-fighters whose duty is to make your life easier— and cleaner. Our mission is to defend your free time, so you can spend it on the things that matter most.
Overview

Hired 75 times

Background checked

5 years in business

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook

Featured Projects

13 photos

Specialties
Property type

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Reviews

Customers rated this pro highly for work quality, value, and responsiveness.

Good 4.4

51 reviews

5
65%
4
14%
3
15%
2
4%
1
2%


pro avatar
Alexandra G.
Nov 12, 2017
Home Clean Heroes's reply
Thank you Alexandra for taking the time to give us a 5 star review. We hope that we can continue to save you from cleaning in the future!
pro avatar
Sharon P.
Nov 12, 2017
Home Clean Heroes's reply
Thank you so much for your 5 star review, Sharon! We love happy customers!
pro avatar
Anna P.
Aug 22, 2017
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Hired on Thumbtack

Hired on Thumbtack

Home Clean Heroes's reply
Thanks for your review Anna. We're happy to see that we earned 4 stars from you, but if there's anything in particular we can do to get that 5th star for you please let us know!
House Cleaning
pro avatar
Delores G.
Sep 13, 2017
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Hired on Thumbtack

Hired on Thumbtack

Home Clean Heroes's reply
Thank you for your review Delores! I was wondering if you were willing to give us some feedback as to the differences in your cleanings from last month (5 stars) compared to the cleaning last week with only 4 stars? Seeing we are a new company, we are still in the learning stages and like to see how and where we can improve! Thank you for taking the time to post your review!
House Cleaning
pro avatar
Alston H.
Dec 17, 2017
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Hired on Thumbtack

Hired on Thumbtack

Details: 4 bedrooms • 3 bathrooms • 2,000 - 2,500 sq ft • Deep cleaning • Once a month

Home Clean Heroes's reply
Thank you for your 5 star review Alston! We hope to continue to save you from cleaning in the future!
House Cleaning
Credentials
Background Check

Donna Denise Morris

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Pricing can vary widely based on the specifics of a home, but for the most part pricing is dependent on the square footage of a home or commercial property and the type of cleaning service being requested; i.e. initial/deep cleaning, a re-occurring service, a move in/move out clean, or even a pre/post party clean. We can provide a complimentary in-home estimate or in most cases provide an estimate over the phone.

  • What is your typical process for working with a new customer?

    Customer service is a top priority at Home Clean Heroes, and we strive to build a positive and trusting relationship with our customers from the first conversation. We first try to understand exactly what you are looking for in regards to service and what the cleaning preferences are. Our goal is to clean your home the way you like it cleaned, so every detail counts. After we’ve gathered all of the pertinent information, we pick a date for the first cleaning. We’ll figure out the best service solution for your goals, whether that be a weekly, bi-weekly or other service – and we won’t lock you into a contract. After your service is complete, we always follow-up within a day or two to make sure that you are happy; your happiness is our number one priority!

  • What education and/or training do you have that relates to your work?

    All of our Heroes are thoroughly trained and vetted before entering a home, and on-the-job training continues for the first few weeks after their start date. Training covers not only the mechanics of cleaning but also the importance of professionalism with a focus on customer service. Home Clean Heroes is bonded and insured, and each of our grime-fighters must pass an extensive background check to ensure that we provide professionals that you can trust.

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