|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
A' La Carte Clean Inc.
About this pro
A great group of people to work withMay 12, 2018Verified
Ok , I wasn't going to leave a review but thumbtack keeps emailing me reminders, so here goes. I had a rental property that I was having just touched up. The first issue I had was that the crew was supposed to call me 30 mins prior to arrival and they just showed up in the middle of my move. I was content with that hiccup , being that they bought 3 people to clean , however my home wasn't very dirty so the entire staff focused on one main room for the majority of the time. I was a little annoyed by this. I didn't want to make an issue as they really only needed to clean the main bathroom for me to be satisfied. The staff began pretty professional however after a few moments they grew a little too comfortable with their conversation. I am military so I am used to rough talk , but it kind of upset the person helping me move. The conversations moved from weekend plans, what they were going to do to their dates to their upcoming Christmas party and finally how to wash sex toys in a dishwasher. The one person did do a good job on the oven but overall I wouldn't use them again This is one of the things where you get what you pay for.Dec 29, 2016VerifiedJulie A.'s reply
I would like to extend my humbling apologies for the actions of my crew. It is embarrassing and unprofessional and should not be in the work place. We stress the importance about keeping personal conversations out of clients homes. We will speak and reprimand the individuals that caused you discomfort. I hope the rest of your move was peaceful.
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- What should the customer know about your pricing (e.g., discounts, fees)?Our costs are primarily based upon the needs of the property and the customers. We have absolutely No time limit on our cleaners. We want our customers to be 100% Satisfied. We bring all of our own supplies and equipment to preform the cleanings.
- What is your typical process for working with a new customer?What I like to do is set up a time that is convenient for our customers schedules for me (the owner) to come to your home, discuss all of your expectations for the cleanings. Talk about all of the things we clean on a regular basis, go into detail about what products we use, the processes we have & from there we can discuss the cost and scheduling.
- What types of customers have you worked with?Most of the clients that I have are Weekly/Bi-weekly or Monthly. My team and I always go above and beyond my clients expectations. We always pay close attention to detail making sure that the baseboards are done on a consistent basis, the way that I look at it is "if it is kept clean then my clients are always completely happy"