- What should the customer know about your pricing (e.g., discounts, fees)?
We have a custom quote form on our website that details the cost of each item that needs to be cleaned. We also have standard packages listed on our website as well. However, in order to get an exact quote, we typically like to ask you a few questions prior to quoting the cost of our service.
- What is your typical process for working with a new customer?
Usually, we receive a phone call and learn about your needs. The majority of our clients and customers are on very tight deadlines, so we like to determine a date and time to schedule our cleaning crews.
- What education and/or training do you have that relates to your work?
The owner has an extensive real estate background. This has helped to not only understand the showing and moving process, but also the attention to detail that's needed when it comes to cleaning homes. We know what needs to be done!