Customers rated this pro highly for punctuality, professionalism, and work quality.
Good 4.4
18 reviews
5
78%
4
6%
3
6%
2
5%
1
5%
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John F.
Apr 24, 2026
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Hired on Thumbtack
Zero Trace did an excellent job replacing a 7x33 foot section of my lawn. They were quick to provide a quote, and the pricing was fair and reasonable. The project was scheduled promptly, and the team arrived right on time. They took the time to explain their process clearly before getting started, which I appreciated. The work was completed faster than expected, and the finished lawn looks great. Overall, a smooth and professional experience from start to finish.
Details: Residential • Small (less than 1,000 sq ft) • Installed onto existing lawn • Clear old grass or weeds • I need the pro to provide the sod
Sod Installation
Shannon W.
Jun 26, 2026
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Hired on Thumbtack
I hired Zero Trace to build a retaining wall to replace the one that had rotted away. Unfortunately, a large tree had moved itself underneath and damaged the entire retaining wall. The owner of the company Jackson sent a crew out to build the wall unfortunately, a portion of it was crooked and I was not happy with it. The owner of the company Jackson sent a team out to fix the wall. They disassembled the retaining wall added the changes needed and finish the job. Personal shout out to Kevin and Amir for working outside in the brutal heat, they did a fantastic job and receptive to fixing the error
Details: Small changes like planting flowers or trimming shrubs • I'm flexible • Retaining wall • Back yard • No, one-time project • Home
Outdoor Landscaping and Design
Jody M.
Nov 19, 2025
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From Google
Zero Trace Work was absolutely fantastic from start to finish. Jackson (the owner) and his colleague were incredibly responsive over text while we set up the appointment, and they were so accommodating and polite when we needed to adjust the timing.They handled everything with real care including figuring out how to remove larger items without damaging the house (even breaking down some furniture on-site to make it easier and safer). Once everything was out, they did a thorough cleanup, leaving the space spotless.They were fast, efficient, respectful, and a pleasure to work with. Pricing was very reasonable as well.Highly recommend Zero Trace Work, definitely a true five-star service.
Zero Trace's reply
Thank you for the great review
Richard S.
Nov 6, 2025
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From Google
Jackson and team were hired to bag and remove the leaves in my front yard. I live in the woods and they probably ended up with about 70 bags full of leaves. The team did a great job, worked hard, showed up on time and were very personable and accommodating with a couple of special request I had. I would definitely recommend Zero Trace for any yard work. They also do other things like install XMAS lights. If you have an outdoor project, you should give them a call and see if they can help you out!
Zero Trace's reply
Thanks for the review 🙏
Sherya J.
Jun 13, 2026
•
Hired on Thumbtack
Dont do shortcuts!! I basically got charged from this company for them to hardly shape trees, no edging, no getting the debris from the yard before putting down mulch, complaining about dog poop because they didnt want to do the work properly nor professionaly, basically stating to me well this is what you asked for at this cost type of thing..either way it wasn't done professionally regardless of the cost. The trees shrubs over the fence were done 75 percent decent. Edging nonexistent. 2 bushes and mulching wasn't done, I had to call him and tell him about that! He did cone out that evening to take care of it and I appreciate that but I STILL had to move vines and debris from them. At this point I've contacted my Contractor who do not specialize in Landscaping, who will fix the yard for us. My husband is lívid!! Especially since he had to leave town for a few weeks. Military members beware! Go with another company!! Hello, at this point contractors may be doing better yard than actual landscapers!! Im not being mean, im just stating the facts and my experience. Home Depot here i come to get more mucho and rocks!! Oh...I even have the videos i sent to Jackson...crickets!! What a shame!! Whats up with quality work now days????
Details: One time only • Residential • 1,000 - 5,000 sq ft (0.02-0.11 acres) • Mowing, trimming, and edging • Weeding and prevention • Standard grass (under 6 inches) • Yes, I must be present
Full Service Lawn Care
Credentials
Background Check
Jackson Hannon
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront, clear, and based on the actual work needed.
We don’t do hidden fees or surprise add‑ons. Every quote is built around the size of the job, the labor involved, and disposal or material costs when needed. Once we give you a price, you know exactly what to expect. If the scope changes, we update the quote before any work continues so you’re always in the loop.
What is your typical process for working with a new customer?
Our process for new customers is designed to be quick, clear, and stress‑free.
You send us a short description or photos of the job, and we provide an upfront price right away. Once you approve it, we schedule a time that works best for you. Our crew shows up on time, completes the work efficiently, and keeps your property clean throughout the job. Before we leave, we do a quick walkthrough to make sure everything looks exactly how you want it. Payment is simple and only after the work is finished
What education and/or training do you have that relates to your work?
Our team brings a mix of hands‑on experience and industry training that directly supports the work we do.
We’ve spent years working across junk removal, landscaping, property clean‑ups, tree work, and exterior maintenance, learning best practices for safety, efficiency, and proper disposal. Our crew is trained in equipment operation, safe lifting, debris handling, and maintaining clean, damage‑free work areas. We also stay up to date on local disposal guidelines and property‑care standards so every job is done the right way.