FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward and transparent — no hidden fees. I offer flat-rate packages for career services and hourly or weekly rates for ongoing virtual assistant support. Rush delivery is available for an additional fee, and returning clients receive loyalty discounts.
- What is your typical process for working with a new customer?
First, I schedule a quick consultation to learn about your goals and needs. From there, I’ll provide a customized plan, timeline, and quote. I work collaboratively, sending drafts and updates so you feel confident in the final product.
- What education and/or training do you have that relates to your work?
I have a professional background in healthcare administration, customer experience, and business support, where I managed scheduling, client communication, and document preparation. I also stay current on best practices in resume writing, ATS optimization, and productivity tools.