What should the customer know about your pricing (e.g., discounts, fees)?
I do, but I am just sending to clients!
What is your typical process for working with a new customer?
A customer contact us and set up an appointment and we take it from there, if you have any questions please ask us and also please give us 100% description of a job so we can give you a good reliable quote.
What education and/or training do you have that relates to your work?
I learned all carpet cleaning and upholstery cleaning working in a company a long long time ago, I was trained by some good tech and learned the business now still doing this, I have learned that steam carpet cleaning really does miracles.
How did you get started doing this type of work?
Started working with a company as a rookie then I learned the trade and now I have trained other people to do carpet cleaning.
What types of customers have you worked with?
I have worked with many different customers, homeowners, contractors, retail business owners, families, new and existing repetitive clients, I had a good experience with my customers, still meeting new people, so come on let's do carpet cleaning for your home plus many other different services we provide!
Describe a recent project you are fond of. How long did it take?
2 apartments I just did in Bethesda Maryland steam cleaning and a perfect easy job, dirt came out like magic, you can see pics in my website!
What advice would you give a customer looking to hire a provider in your area of work?
We give out the most affordable quote and also the best customer services and super fast response! We are the best when it's time to clean, we do a thorough cleaning, we don't cheat our clients in any way - because we know first impressions and best job clients will keep coming back to us and we build that trust too!
What questions should customers think through before talking to professionals about their project?
Quote and pricing, drying times and tips, most important part is the pricing and drying, cause I know that we have to have economical low prices and professional work so the client is happy, I know that there are others that like to rip off or charge a whole lot more which I think is not right. I don't like to get rio off or taking advantage so I keep it real. Decent prices at a professional level cleaning yes that is what I am all about. Keeping it honest and real, but remember we also have to make a living out of this so please try to be fair too. We both play good then we both are happy. Drying is very important after job is done, ventilation and more ventilation, yes fans turn them all one till it dries good!