ICU Organized

Woodbridge, VA

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About this pro

How does your service stand out?

There are a lot of great organizers out there. Many of us are passionate about what we do and we do it with excellence. This means, people have choices! So what will you get if you decide to choose me? Someone who is passionate about what they do and that I will do it with excellence! My goal is not to come in with a bunch of great ideas, but to come in with a bunch of great ideas that are realistic and tailor made to work for you and your lifestyle. When I leave your home or office, I want you to feel confident in all of the work that we did and that you feel that value has been added to your life because of it.

What do you enjoy about the work you do?

The people! I am always amazed when I work alongside of clients as they put forth effort to take control back of the spaces they live, work, and play in. Watching and assisting as they reclaim a manageable lifestyle, by removing the barriers that have been holding them back or keeping them weighed down, not only encourages me, it re-enforces my love for this profession.
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Woodbridge, VA 22191

Background check


Years in business


Number of employees


Times hired on Thumbtack



15 Reviews
  • Amy O. Jan 3, 2017
    Home Organizing
    Verified Review
    We hired Michelle to come into our home and she was amazing, even my 6 mos old was thrilled. Not only will she do the organizing for you, but she'll give you tips and ideas to do some of the simple tasks on your own. If you have children or if a member of your family have a behavior disorder, where it's important to have organization, like ADHD - she's the one you need! Overall, we loved her, we plan to have her back soon.
  • Caroline K. Nov 26, 2016
    Home Organizing
    Verified Review
    Michele is a MIRACLE WORKER. I was drowning in clutter and it had been stressing me out for a while. Now - after two sessions with her - I have a whole new house! She is full of great ideas - like cheap plastic tubs from the Dollar Tree (who knew?!) - and is a pro at rearranging furniture and improving the overall flow of a home. Her work style is super efficient, but never bossy or pushy or "judgy." She actually made it fun, and customized the whole setup for our specific situation. (My daughter loves science, and now she has a whole science area!) She is also practical, and is super knowledgeable about what will and will not work going forward -- so that we can stay this organized. Michele is a GREAT organizer - and an even better person. Highly, highly recommend this investment in yourself and your sanity by hiring her. Like now. Right now.
  • Aline N. May 14, 2016
    Home Organizing
    Verified Review
    In trying to create more usable space in our home, we sought the help of a professional organizer to not only help us organize our garage, but also create space for a small gym inside of it. One of the things I really appreciated about working with ICU Organized (aside from their outstanding work) was their responsiveness. From the initial in-home consult, to our planning emails, they always responded in a timely manner, and had thoughtful suggestions/feedback. On the day of the project, they went above-and-beyond with really creative suggestions that made SUCH difference in our work space. We now have a space for our stuff AND a small gym, which we love. We're so happy we worked with ICU Organized on this project!
  • Jessie W. Apr 26, 2016
    Home Organizing
    Verified Review
    Michele is a great organizer, and works very quickly. I was wondering if she would be able to take care of things with little direction since I'm pregnant and tired, but she was able to handle everything better than expected. She organized everything in such a way that I can go through it and figure out what to do with what. I would hire her again.
  • Nolan G. Apr 20, 2016
    Home Organizing
    Verified Review
    Massive garage organization project and it was extremely thorough and interactive. Michelle recommended brining additional help which I'm glad she did because they worked extremely well and effienctly. Everything has a place, can get two cars in the garage and don't feel overwhelmed when opening the door. I'm looking forward to the next project, home office!
  • Morgan J. Apr 11, 2016
    Closet Organizing
    Verified Review
    Michele and her husband were absolutely amazing! We hired them for a corporate storage room clean out/organization. I am ashamed to admit that the room was a complete disaster. We had no type of organization, there were unopened packages everywhere, and our staff was unable to find supplies as simple as a pen. The disorganization made it very difficult for our employees to work throughout the day. However, within a short amount of time ICU added shelving, sorted through our numerous items, categorized and labeled all of our supplies, all while keeping in mind what our daily needs were. In addition to their hard work and dedication, they provided outstanding customer service. Without a doubt, I would hire ICU Organized again, as well as refer them to colleagues, family and friends. I cannot thank them enough!
  • Lorraine N. Nov 4, 2015
    Home Organizing
    Verified Review
    Michele Fortenberry and her husband Jason have organized my garage, shed, kids' rooms and are about to embark on my office. They are extremely talented, hard working and delightful to have in my home!
  • Deamon S. Sep 15, 2015
    The time and money we invested through the ICU Organized team has paid ENORMOUS dividends!!! A few months ago, we hired the team to overhaul our entire 4-level Capitol Hill row house. We have three kids and a ton of STUFF! Michele and her team worked tirelessly and strategically to help us find an appropriate place for everything we need, get rid of what we didn't need, and create efficient systems to keep our home ordered and neat. I cannot tell you the peace that brought into our lives!! Michele was a joy to work with and full of positive effective solutions...even for tight spaces. Last month, we moved to NW DC and our investment paid out again...big time! Because our home was 'clutter free' and organized to the nines, moving was a BREEZE! Our rooms, closets, and spaces were organized, labeled and ready to pack, transport, and set up in our new place in a FRACTION of the time it would've taken if we hadn't hired ICU Organized earlier. I can't recommend them enough!!! I'm DEFINITELY going to be a repeat customer!!
  • Kristi K. Aug 24, 2015
    Closet Organizing
    Verified Review
    I highly recommend Michele! In just a few hours she helped me accomplish my organizing goals. She's a pleasure to be around & made the process painless :)
  • Jaime G. Jul 7, 2015
    Home Organizing
    Verified Review
    I love working with Michele!! I had planned on a one-time organizing event but now I have decided to work with her over the long haul to truly transform my home office, living space and storage systems. She is a joy to work with and she never makes me feel like I'm a disorganized disaster, which I kind of am.
  • Amber I. Jun 25, 2015
    Michele is amazing! I was looking for some help cleaning up our homeschool room. Even though we use the space daily for several hours, I knew there had to be a way to keep it from being an eyesore the remaining hours of the day. When she came over to assess the space, she revealed the need to implement systems that would not only keep that room organized, but help the flow of the rest of the house as well. My husband and our 2 boys are just as happy with the results as I am! And as an added bonus- the kids actually want to spend more time there! Not only would I recommend Michele's services to anyone looking for help, but I look forward to working with her on additional projects! ~Amber Aldie, VA
  • Jason F. Jun 23, 2015
    Michele came into my home office to help me get organized. I didnt really think it was that bad with just a few piles that i would move around so that I could work. In a few short hours Michele worked with me to eliminate the excess and clutter, then implement systems that not only made the place look great but helped me to function more effectively and effencitntily. Michele is a top notch professional that provided excellent services. Thank you Michele!
  • Shannon B. Jun 15, 2015
    Michele was a God send! Our organization has been growing at a rapid pace and with the addition of people and responsibilities, things were getting somewhat chaotic. Michele quickly assessed our organizational needs and brought the chaos into order. The rest of the year is very busy, but thanks to Michele's expertise and skill, the office now has systems in place to remain organized."
  • Kristine S. Jun 8, 2015
    WOW!! i didn't know the difference a professional organizer would make!! Michele came in and helped overhaul our entire 3-story house - kitchen, bathrooms, bedrooms, storage - EVERYTHING!! She was timely, creative, persevering, understanding, and a pleasure to work with! I'd HIGHLY recommend her for any project - large or small! Our entire family has benefitted from her skill and services!
  • Brie B. Jun 8, 2015
    We hired Michele to do an assessment of our children's department based on her background in child development and training. She went above and beyond as she provided us with practical organization designed specifically for children, assisted in creating inviting and functional classrooms and even gave our teachers tips to help with child guidance! Our department would not run as smoothly and successfully as it does without the creativity and pure genius that Michele brought to the team! THANK YOU!!


What should the customer know about your pricing (e.g., discounts, fees)?
My fee is $65 per hour with a 4 hour work day minimum. Most projects can be done in this amount of time. For larger projects I have 5-15% discount packages available. On occasion, I offer reduced rate specials. (Reduces rate specials may not be used in conjunction with discount packages.) I also offer new customer and referral incentives. Ask me for details.
What is your typical process for working with a new customer?
Typically, it all begins with a 1 hour consultation at the client’s house. Sometimes this consultation is done over the phone and the client sends me pictures via email or text. The consultation helps me to get a good feel for what a client is looking for, what is already working for them, and what they would like to see changed. Once a decision is made to move forward, the client signs an agreement for the estimated hours and a work day is scheduled. That’s when I go to work planning. Some clients like to be involved in this process more than others and some don’t. Clients at this point, let me know if they have a budget for organizing materials or not and if they need me to shop for them or not. I then show up at the appointed time, discuss what we will be doing, and then we get started. Payment is due at the end of each work session/day and then I graciously ask for a review.
What education and/or training do you have that relates to your work?
Some of the biggest contributions to my training as an organizer, was the hands on training and experience I received, from being a mother, a business owner, and a college instructor. Having real life opportunities for application, have proven helpful when I embarked on an organizing career. This training provided insight into family dynamics, environments and how they affect us, strategies for reducing stress, and much, much more. I have also taken courses for organizing to enhance the knowledge base that I already have. I am a member of the Preferred Organizer community where I both mentor and receive mentoring. I am a lifelong learner and believe whole-heartedly that we never stop learning, and that it is important for me to stay active in and accountable to the professional organizing community to continue to offer quality service and care to who seek out my services.
How did you get started doing this type of work?
I wasn't always organized, but growing up in a military family, living and working in small spaces forced me to pay attention to the things that weren’t working and costing me valuable time with my family. I learned to identify what was important to me and how to walk that out. In addition to this, being a mother, business owner, and a college instructor helped to hone my organizational skills. The freedom I found from putting systems in place and finding ways to navigate through life managing it, instead of it managing me, became a passion that I wanted to share with others. So that is what I am doing and that is what keeps me going.
What types of customers have you worked with?
I have worked with a variety of customers with a variety of needs. Some of these individuals are: 1. Working professionals who just need to get the upper hand on things that have piled up. 2. Work from home moms who needed a set of extra hands and a new set of eyes to see where the household systems have broken down. 3. People who have recently moved and need help getting things set back up. 4. People who have hording tendencies. 5. New moms. 6. People who needed their office updated and/or organized. 7. People who have a hard time knowing what should stay and what should go. 8. People who work from home and live in exceptionally small spaces.
Describe a recent project you are fond of. How long did it take?
I really enjoy what I do and so it’s difficult to pick just one. I did however, have the privilege of coming a long side of a family as we purged, organized, cleaned, and shopped for all 4 floors of the house. We left no stone unturned. Drawers, closets, basement, etc. every nook and cranny. Even the kids were involved. It was a blast, but a lot of hard work. It took us five days. What an accomplishment! We were all pleased, we were all tired, but we were all excited and very satisfied with the job we all did. Definitely rewarding to see the whole family get involved and learn how to get organized.