FAQs
- What types of customers have you worked with?
Primary focus for individuals is computer repair and virus removal. Businesses require a broader scope of work usually including networking, server construction/installation, client computers, software support, email, and data protection.
- What advice would you give a customer looking to hire a provider in your area of work?
The most important thing for a customer is transparency in the repair process. A reliable company will diagnose for free, walk the customer through the repair process, and accurately quote a price and time duration.
- What questions should customers think through before talking to professionals about their project?
With thousands of different computer models and programs its nearly impossible for a technician to know everything. Frequently technicians have to research individual projects to provide the customer with focused support.