Baikal Services®

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Introduction: Baikal Services® is a local plumbing and heating company, family-owned and operated with more than 20 years of experience, that proudly provides - 24/7 emergency services - plumbing services, leak detection, heating, electrical, rooter, drain cleaning, and sewer repair services in Snohomish and King Counties, WA State. Our goal is to serve you with the best service experience possible. We believe in high work ethics, quality workmanship, customer safety, and 100% satisfaction. Baikal Services® is a fully licensed, bonded, and insured, a professional and reliable company you can trust. Our mission is to get the job done and to do it well. We are open on weekends as well at no extra charge. Contact Us 24/7 with any plumbing, heating and rooter problems, and we will be happy to assist you. We promise integrity and quality workmanship on all our services. Owners of the company are Chris Kukulka - Licensed Plumber, and Marta Kukolka - Office Manager. We believe that "if people enjoy what they do for a living, they never have to work another day." This is not our work - this is our way of life and we love it! The name BAIKAL SERVICES® came from our love and absolute delight towards the Lake Baikal. Our company's slogan "Baikal® - The Pearl Of Service®" came from the lake's nickname - "The Pearl of Siberia," which represents our standards of quality we aim to provide. Chris's hobbies include helping others - "a friend in need is a friend indeed," and everyone needs a plumber. ... It is true. :) Chris is truly the type of person that enjoys helping others, meeting new people and working with people. He enjoys solving problems and dealing with new challenges on a daily basis in the plumbing and heating world. Chris describes his work as a mind stimulating, very interesting, challenging yet entertaining. Marta has always been the type of person that enjoyed working in the office, on the computer, and on the phone. Together, we make a perfect team :)

Overview

Hired 65 times

Background checked

1 employee

5 years in business

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jan - Jun

Featured Projects

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

44 reviews

5

91%

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7%

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Read reviews that mention:

Maren S.

Jun 16, 2018

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Hired on Thumbtack

Chris was responsive, knowledgeable and professional. He was able to complete a huge job in two and half days and worked weekends. He explained everything in detail and wrote up a concise work order and the pricing and reviewed it with me before starting and also if anything changed, he updated it. He did a fantastic job removing all the old drains and waste pipe under my house in the crawl space. He removed the old laundry drain, updated it and added a clean out. He rerouted the waste pipe to correct the existing issue (bad prior repair) with back grading which contributed to an 80% occluded pipe so that it was graded correctly. He added a clean out to the main line that wasn't there before, he brought all the connections and pipes up to code (all the prior "repairs" somehow passed my home owner's inspection 9 years ago), took pictures before and after and sent them to me the next day. It was evident that Chris has pride in his work, doesn't cut corners and has the integrity to do the job right ! I was very please with the work he did and HIGHLY recommend his services and his company.

Details: No, the building is not currently flooded • Bathroom • Laundry room • Multiple drains have issues • Part of a larger issue with the plumbing system • Clogging • Leaking (problem area known) • A few weeks ago • House • Owner

Baikal Services®'s reply

Thank you for the kind review, Maren. We are thrilled Chris was able to help. We will be there for you should you need anything in the future! Chris & Marta Baikal Services

Plumbing Drain Repair

Robert F.

Jan 12, 2019

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Hired on Thumbtack

I would hire Chris again. I really appreciated his helpfulness. Was very responsive to my questions before coming to my home. Discussed what I could do prep wise in our bathroom project to save money and help the job go smoothly. Even after he completed the job he was quick to answer follow up questions.

Details: Other pipe installation needs • Other plumbing installation or replacement • Shower or bathtub • Copper • Municipal water (most common) • I would like to discuss with the professional • House • Home owner

Baikal Services®'s reply

Thank you Robert. Baikal Services

Plumbing Pipe Installation or Replacement

John O.

Nov 14, 2018

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Hired on Thumbtack

All other quotes were blindly for replacing the water heater without even a diagnosis. Chris came in right on time, diagnosed the issue and fixed the same. He also provided a 90 day warranty for the fix.

Details: Repair • Leaks • Gas tank (most common) • Garage • House • Owner

Baikal Services®'s reply

Thank you, John. We are glad Chris was able to help. Please call if you need anything in the future! Marta K. Baikal Services

Water Heater Repair or Maintenance

Yolanda M.

Nov 14, 2018

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Hired on Thumbtack

I can't thank Chris enough! He showed up within a couple of hours as he heard that we had a leaking problem. He helped us dealt with the leak immediately and gave the best advise for how to deal with the water damaged floor. He also took time to help us check the water pressure and spotted some plumbing risks. The work site is very tidy and Chris is highly professional and personable. The quote is very fair and the quality is top notch! I feel very comfortable working with Chris in the future. Highly recommended!

Details: No, the building is not currently flooded • Leaking pipes • A month ago or longer • Iron • House • Owner

Baikal Services®'s reply

Thank you Yolanda. We are glad Chris was able to help. Please call if you need anything in the future! Marta K. Baikal Services

Plumbing Pipe Repair

Jay H.

Oct 27, 2018

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Hired on Thumbtack

Chris has the best quote and was the most responsive. He arrived on time and was extremely helpful with our plumbing issue.

Details: No, the building is not currently flooded • Bathroom • Clogging • Slow draining • Gurgling sounds • A few weeks ago • House • Owner

Baikal Services®'s reply

Thank you, Baikal Services

Plumbing Drain Repair

Credentials

Background Check

Marta Kukolka

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our dispatch/service call fee is $49.95 as a one-time charge per job/project. It is a separate fee and is charged regardless if it is an estimate or a job. If we need to come back to the same project/job for whatever reason, you will not have to pay it again. If it requires crawling under the house additional fee may apply. We go by a flat rate system plus tax. Our prices are fair and competitive with other WA State Certified Plumbers / Plumbing Companies.
What is your typical process for working with a new customer?
For a written estimate, we must schedule an appointment.
What education and/or training do you have that relates to your work?
Licensed * Bonded * Insured - General Contractor Certified Plumber through WA State - up to 20 years of experience in residential service plumbing.

Baikal Services®

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